Practice Assistant - Milwaukee & Madison (On-Call / PRN)

Job Responsibilities

• Supports the providers with the delivery of high-quality health care to patients
• Secures patient information and maintains patient confidence by completing and safeguarding medical records
• Serves and protects the practice by adhering to professional standards
• Responds to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions
• Maintains a safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
• Understands emergency procedures and assists in crisis situations
• Completes other relevant responsibilities as assigned by the supervisor

Qualifications/Skills

• Passionate about our mission and inspiring others
• Self-starter, willing to take on tasks and take ownership of decisions
• Contributes to the collective effort both within own scope and beyond as needed
• Creative and strategic thinker
• Lifelong learner who believes in giving and receiving feedback to improve
• Organized and process-oriented

Requirements

• At least one year of experience working in a medical office and/or mental health (preferred)
• Experience working with patients who are suffering from anxiety and depression (preferred)
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
• Excellent communication skills and ability to work well with a team
• Excellent computer skills