Practice Analyst
Westchester Medical Center Health Network · Hawthorne, NY · 1 mo ago
Business DevelopmentFull-time
Responsibilities
- Monitor and analyze charge capture processes to ensure all services rendered are billed accurately and timely
- Identify and resolve missing charges by reconciling clinical activity with billing data
- Collaborate with providers, coding, and billing teams to correct discrepancies
- Develop and maintain reporting tools to track charge lag, variance, and trends
- Provide recommendations to improve charge capture workflows and reduce revenue leakage
- Oversight of referral workflows to ensure timely processing and completion
- Track incoming and outgoing referrals for accuracy, completeness, and follow-up
- Identify bottlenecks or delays in referral processing and implement improvements
- Ensure compliance with payer requirements and authorization protocols
- Generate reports on referral volume, turnaround times, and conversion rates
- Analyze operational and financial data to identify trends, gaps, and opportunities
- Prepare regular reports and dashboards for leadership on key performance indicators (KPIs)
- Support performance improvement initiatives using data-driven insights
- Maintain data accuracy across systems (EHR, billing, scheduling)
- Collaborate with clinical and administrative teams to improve workflows and patient experience
- Aid in developing and implementing standard operating procedures (SOPs)
- Support compliance with regulatory and organizational policies
- Participate in process improvement and quality initiatives
Qualifications/Requirements
- Experience: 2-5 years of experience in healthcare operations, revenue cycle, or practice management
- Strong understanding of charge capture, coding, billing, and referral processes
- Experience with EHR and practice management systems
- Education: Bachelor’s degree in healthcare administration, Business, Marketing, or related field, Required
- Equivalent years of experience may be considered in lieu of degree requirements
- Licenses / Certifications: Not specified