PRACTICE ADMINISTRATOR, SPN - ORTHOPEDICS

About the Organization

At SGMC Health, we work towards goals that make our community a better place. Our core values include:

• Purpose: Collective effort to improve community health.
• Excellence: Doing the right thing the right way with accountability, competence, and compassion.
• Team Spirit: Encouraging teamwork, supporting personal and professional development, and fostering innovation and empowerment.
• Award-Winning Performance: Commitment to providing the best care possible, recognized locally, statewide, and nationally.

Benefits

• Low healthcare insurance premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company-paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

About the Role

Manages all activities of multiple medical office practices and serves as a liaison between physicians, administration, and staff. Oversees at least 2 clinics with 8 or more providers and a total of 25 or more staff and providers. Responsible for program development, fostering positive relationships, and ensuring superior patient care service.

Responsibilities

• Perform administrative functions including hiring, training, supervising, and evaluating medical office staff.
• Formulate and implement policies to ensure proper functions of procedures, process improvement, and workflow coordination.
• Facilitate communication and promote direction in delivering quality services.
• Acquire knowledge of SGMC Health services and programs to promote benefits.

Requirements

• High School Diploma or GED required; Bachelor’s Degree preferred.
• Experience in one or more of the following: medical billing and coding, collections, and/or maintenance of medical records.
• Demonstrable evidence of creativity, integrity, initiative, and communication skills.
• Ability to work effectively with diverse individuals and groups, both within and external to the organization, while demonstrating the organization’s values.
• Excellent verbal, written, and behavioral communication skills.
• Strong decision-making skills and attention to detail.
• Ability to utilize technology to produce spreadsheets, graphics, trending data, and written reports.
• Knowledge of OSHA and other applicable regulatory requirements.

Working Conditions

• Primarily works in a moderate to fast-paced physician office setting.
• Generally assigned to a consistent shift but may require adjusted hours for coverage.
• Occasional overtime required.
• Daily interaction with persons under stress or with complex complaints.
• Involves sitting, standing, stooping, lifting, and bending (e.g., pushing objects up to 30 lbs like carts or boxes).
• Uses general office equipment such as computers, printers, fax machines, and telephones.
• Substantial sitting at a keyboard, computer, or reception desk.

Location: Professional Building, Department: SPN - Orthopedics

Schedule: Full Time, 8-hour day shift, Monday–Friday, 8:00 AM–5:00 PM