Practice Administrator - Radiology - Queen of the Valley Hospital

About the role

Vituity is seeking a Radiology Practice Administrator to join our team in West Covina, CA. The successful candidate will provide operational support to medical directors, site physician partners, advanced providers, and scribes.

Responsibilities

• Provide direct, business operations support to medical directors, site physician partners, advanced providers, and scribes.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Support the site medical director and site management team to meet contract expectations.
• Manage site financials, including contract stipends, expense reimbursements, and site payroll timecards.
• Be the super user for all Vituity software applications and act as a point person for hospital software and hardware systems.
• Support providers in criminal or civil disputes, including receiving and routing subpoenas, scheduling depositions, and trial testimony.
• Manage office management tasks such as meeting management, office systems, supplies, site events, and customer service.
• Facilitate patient census and attend daily multi-disciplinary rounds.
• Ensure adequate coverage of clinical schedules to maintain patient care continuity.
• Project manage operational programs including Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Oversee recruitment and onboarding processes for new providers and employees, as well as locums and reservists and/or residents and students.
• Maintain compliance with Vituity and hospital programs and requests.
• Act as the point person for all Vituity People Operations (Human Resources) relations.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
• Ensure timely recredentialing of licensed providers.
• Ensure all aspects of billing and documentation compliance.
• Manage billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and participating in monthly meetings with Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests as appropriate.

Requirements

• Two to three years of experience in an office or healthcare setting.
• Average Associate or Bachelor’s degree in Business Administration, Human Resources, or related field.
• Experience working in the healthcare field is preferred.
• Knowledge of healthcare and medical terminology preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Ability to create a positive environment, clearly understand client/customer relationships, and promote Vituity's positive image.
• Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand, and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Qualifications

• Associate or Bachelor’s degree in Business Administration, Human Resources, or related field.
• Two to three years of experience in an office or healthcare setting.
• Knowledge of healthcare and medical terminology.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Ability to create a positive environment, clearly understand client/customer relationships, and promote Vituity's positive image.
• Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand, and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Skills

• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Ability to create a positive environment, clearly understand client/customer relationships, and promote Vituity's positive image.
• Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand, and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

Benefits

• Superior health plan options.
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more.
• Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service).
• Generous paid time off starting 3-4 weeks’ annually.
• Student Loan Refinancing Discounts.
• Professional and Career Development Program.
• EAP and travel assistance included.
• Wellness program.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

Pay

The base salary range for this position is $25.39 - $31.74, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.

Schedule

Vituity offers flexible schedules to accommodate the needs of our diverse workforce. The exact schedule will be discussed during the interview process.