Practice Administrator - Hospital Medicine - Providence Regional Medical Center Everett
About the role
As the operational administrator for the site, you will provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. Your role is crucial in supporting the mission to improve lives.
Responsibilities
- Provide executive support to the site medical director and site management team to meet contract expectations.
- Support all site financials including contract stipends, expense reimbursements, and site payroll timecards.
- Act as the super user for all Vituity software applications and serve as a point person for hospital software and hardware systems.
- Manage provider fee schedules and assist in criminal or civil disputes, including subpoena handling, deposition scheduling, and trial testimony preparation.
- Manage office systems, supplies, and customer service.
- Facilitate patient census and attend daily multi-disciplinary rounds.
- Ensure adequate clinical schedules and coverage with no disruption to patient care.
- Project manage operational programs such as Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
- Oversee recruitment and onboarding processes for new providers and employees, including locums and reservists and/or residents and students.
- Ensure all licensed providers complete recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
- Ensure all site partners and employees remain compliant with Vituity and hospital programs and other mandated training or requests.
- Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
- Manage medical records and data submission to Revenue Cycle Management in a timely manner and ensure appropriate charge capture in designated system.
- Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and participating in monthly meetings with Revenue Cycle Management billing team.
- Ensure completion of mandated forms and requests as appropriate, including death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.
Requirements
- Two to three years of experience in an office or healthcare setting.
- Average Associate or Bachelor’s degree in Business Administration, Human Resources or related field.
- Experience working in the healthcare field is preferred.
- Knowledge of healthcare and medical terminology preferred.
- Knowledge of general Human Resource principles preferred.
- Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
- Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
- Strong consultation skills and the ability to seek out information.
- Strong work ethic, organizational skills, and interpersonal skills.
- Ability to prioritize and work in a stressful environment.
- Ability to be self-directed, motivated, and sensitive to deadlines.
- Ability to express ideas and convey information effectively in verbal and written communications.
- Able to create a positive environment, clearly understand client/customer relationships, and promote Vituity positive image.
- Ability to understand and apply information management principles, data analysis interpretation, and continuous quality improvement tools/methodologies.
- Ability to establish and maintain effective working relationships as required by the duties of the position.
- Ability to read, understand, and communicate in English sufficient to perform the duties of the position.
- Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.
Qualifications
- Associate or Bachelor’s degree in Business Administration, Human Resources or related field.
- Two to three years of experience in an office or healthcare setting.
- Knowledge of healthcare and medical terminology.
- Knowledge of general Human Resource principles.
- Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry.
- Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.
Skills
- Consultation skills.
- Work ethic and organizational skills.
- Sensitivity to deadlines.
- Verbal and written communication skills.
- Positive environment creation.
- Data analysis interpretation.
- Continuous quality improvement tools/methodologies.
- Effective working relationships.
- English reading, understanding, and communication skills.
- Evaluation and report writing skills.
Benefits
Benefits include superior health plan options, dental, vision, HSA/FSA, life and AD&D coverage, and more. Top-tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service). Generous paid time off starting 3-4 weeks’ annually. Student loan refinancing discounts. Professional and career development program. EAP and travel assistance included. Wellness program. Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
Pay
The base salary range for this position is $25.39 - $31.74, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. Final base salary compensation will be determined based on factors such as skills, education, and/or experience. Vituity is committed to complying with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity.
Schedule
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity.