Practice Administrator
Bowen Health · Auburn, IN · 1 mo ago
On-siteHealthcareFull-time
Duties/Responsibilities
- Lead and manage the outpatient team, ensuring staff are well-trained, supported, and compliant with all mandatory training requirements.
- Oversee recruitment, hiring, and retention strategies to build a high-performing team.
- Responsible for performance reviews, competency reviews, time-off approvals, disciplinary actions, payroll processes, and career development initiatives.
- Manage all staff within the practice, ensuring they are adequately trained and supported. This includes recruitment and hiring, performance reviews, time off requests, discipline, payroll/mileage, training and competency maintenance, and career development.
- Appropriately schedule and staff clinic ensuring adequate coverage to meet patient needs during identified business hours.
- Manage and resolve patient concerns.
- Communicate key information to the staff within the office to ensure expectations are clear and met.
- Address personnel in matters in a fair, proactive manner.
- Plan, implement and follow-up on performance improvement activities within the practice.
- Build cohesiveness within the team and the larger organization.
Required Qualifications
- Education: Bachelor’s Degree in relevant field preferred.
- Experience: Minimum of two (2) years of leadership experience in a clinic setting.
- Certification or Professional License: CPI (Crisis Prevention Intervention) - certification must be obtained after hire and prior to providing direct patient care. BLS (Basic Life Support) and First Aid - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
- Physical Requirements: Occupational Exposure Risk Classification: The normal work routine involves minimal exposure to blood, body fluids, or tissues. The normal work routine has a minimal ergonomic risk for repetitive motion impairment. Position may require a minimal amount of physical exertion (bending, lifting, twisting) in the work area.