Powersports Sales & Finance Manager
Sales Leadership & Performance
Lead, coach, and motivate the sales team to achieve and exceed unit sales, gross profit, and customer satisfaction goals.
Establish and monitor daily, weekly, and monthly sales targets.
Maintain expert knowledge of new and pre-owned powersports inventory, including motorcycles, ATVs, UTVs, and related products.
Review and approve all sales and finance deals to ensure accuracy, profitability, and compliance with dealership guidelines.
Finance & Compliance
Oversee the finance and insurance (F&I) process to ensure a smooth, compliant, and customer-friendly experience.
Present and explain financing, insurance, service contracts, and protection products clearly and ethically.
Ensure all deals comply with state and federal regulations and internal policies.
Customer Experience
Oversee the entire customer journey from initial inquiry through final delivery.
Ensure a professional, transparent, and positive buying experience for every customer.
Handle customer concerns or escalations promptly and effectively.
Promote repeat business and long-term customer relationships.
Inventory & Merchandising
Assist with inventory selection, pricing strategies, and floorplan management.
Ensure showroom, sales floor, and lot presentation meet Jones Powersports standards.
Monitor aging inventory and implement strategies to improve inventory turn.
Team Development & Management
Recruit, train, and onboard new sales team members.
Conduct regular performance reviews and provide ongoing coaching and feedback.
Lead sales meetings and ensure consistent use of approved sales processes and CRM tools.
Collaboration & Reporting
Work closely with Service, Parts, and Administrative teams to ensure smooth day-to-day operations.
Track and report sales performance metrics, forecasts, and trends to dealership leadership.
Maintain strong communication across departments to support dealership goals.
Qualifications
Valid driver’s license with motorcycle endorsement and acceptable driving record.
Previous experience in powersports, automotive, or similar dealership sales required.
Proven sales leadership and/or finance management experience.
Strong communication, coaching, and organizational skills.
Ability to analyze sales and financial data to drive performance improvements.
Working knowledge of F&I products and compliance standards preferred.
Ability to work a flexible schedule, including evenings and weekends.
Prior Powersports Sales Manager or F&I Manager experience strongly preferred.
Familiarity with dealership management systems (DMS) and CRM tools a plus.
Strong understanding of the Lancaster and surrounding market.
About Jones Powersports
Jones Powersports is a proud member of the Jones Family of Dealerships, a well-established and respected dealership in Lancaster, PA. We are committed to delivering exceptional customer service and a high-quality buying experience. As part of the Jones Family of Dealerships, we operate with integrity, professionalism, and a customer-first mindset. Our success is built on teamwork, accountability, and long-term relationships—with both our customers and our employees.
About the Jones Family of Dealerships
The Jones Family of Dealerships is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other legally protected status.