Power System Control Center Manager
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the job posting.
First, "Job Type Full-time Description" then description paragraphs. The "Position Overview" is like About the role. So we can have About the role
with paragraphs summarizing the overview.
Then "Key Responsibilities" -> Responsibilities
with - items.
Then "Organizational Scope" maybe part of responsibilities? Could be included under Responsibilities or maybe separate but we can include under Responsibilities as it's more detail. But we need to decide sections.
Then "Success Measures" maybe part of Responsibilities or maybe Qualifications? Could be under Responsibilities as performance metrics. But we can include under Responsibilities.
Then "Requirements Basic (Required) Qualifications:" ->
Requirements
with list.
Then "Preferred Qualifications" -> Qualifications
maybe? Actually we have both Requirements and Qualifications sections. The instruction says use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Requirements for basic qualifications, Qualifications for preferred qualifications. Skills maybe not explicit; we could omit if no specific skills list. Benefits: we have "Your Rewards!" list. So Benefits
with list.
Pay: not mentioned. Schedule: not mentioned explicitly (though shift work implied). No explicit schedule details, so we should not create Schedule or Pay sections.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits.
We must preserve all substantive information, not invent or summarize away detail. Must not omit details. So we need to include all bullet points from responsibilities, requirements, preferred qualifications, benefits.
We need to convert paragraphs into . For lists, use
- .
We must not include boilerplate like EEO, accommodation, etc. Remove those paragraphs at end.
Let's extract content.
About the role: Position Overview paragraph(s). There's a paragraph: "The Power System Control Center Manager leads ERock's 24/7/365 Network Operations Center (NOC) and is accountable for the safe, reliable, and disciplined real-time operation of the company's distributed generation fleet. This leader brings utility-grade control-room practices to a rapidly growing portfolio of generation and microgrid assets, including clear operating authority, rigorous shift turnover, procedure use and adherence, alarm management, incident command, outage coordination, and emergency response. The Manager ensures operators meet customer reliability commitments, execute market and grid-support obligations, coordinate field activity, and protect personnel and equipment during normal, abnormal, and emergency conditions."
That's the overview. Could also include first sentence about ERock? The description before Position Overview: "Job Type Full-time Description We are ERock! ERock (NYSE: EROC) is enabling energy for a new era...." That's company description; could be part of About the role? Probably not needed but it's substantive. However the instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." The company description could be considered minor metadata? It's about the company, not the role. Might be okay to include in About the role as context. But we need to preserve ALL substantive information; we should not drop company description unless it's boilerplate. It's not boilerplate; it's description of ERock. So we should include it.
Thus About the role section will have maybe two paragraphs: company description and position overview.
Now Responsibilities: list of items under "Key Responsibilities". Let's capture each bullet:
- Lead the daily operation and performance of ERock's 24/7/365 control center, maintaining continuous qualified coverage, clear decision rights, and accountable leadership on every shift.
- Direct real-time monitoring, control, and dispatch of distributed generation and microgrid assets, including start/stop activity, load management, alarm response, troubleshooting, and operational escalation.
- Establish and enforce utility-grade operating discipline, including operating authority, system permissions, three-part communication, operator logs, shift turnover, event documentation, and procedure use and adherence.
- Govern remote switching and operating instructions within ERock's scope, including switching boundaries, clearances, lockout/tagout interfaces, field verification, and release-to-service requirements.
- Coordinate customer reliability events, utility outages, market dispatches, demand-response programs, grid-support services, tests, planned outages, and return-to-service activities while respecting equipment limits and site constraints.
- Lead response to abnormal and emergency conditions; establish incident command, mobilize field and technical support, coordinate with customers and utilities, communicate system status, and restore assets to a safe and stable condition.
- Maintain real-time situational awareness of unavailable, degraded, or constrained assets and ensure issues are prioritized, escalated, documented, and handed off to the correct operational owner.
- Develop and govern operating procedures, switching and dispatch playbooks, checklists, escalation matrices, communication protocols, contingency plans, and severe-weather readiness plans.
- Build staffing plans and shift schedules that support growth, planned absences, training, fatigue management, surge events, and emergency coverage without compromising control-room readiness.
- Manage NOC recruiting, headcount planning, departmental budget, vendor support, and operating-tool expenditures.
- Recruit, coach, and develop supervisors, leads, and operators through formal qualification programs, scenario-based drills, performance feedback, and succession planning.
- Own control-center operational readiness for SCADA/HMI, communications, alarm systems, historian data, dashboards, and operator tools in partnership with System Integration, IT, cybersecurity, engineering, and vendors.
- Lead event reviews, human-performance learning, and corrective actions that strengthen alarm quality, response time, procedural compliance, fleet availability, and operational resilience.
- Provide concise, timely operating updates to executive leadership, customers, utilities, market counterparties, field teams, and business partners during significant events.
Also "Organizational Scope" includes Direct Responsibility etc. Could be considered part of Responsibilities. We could incorporate as additional bullets under Responsibilities. Let's extract:
Organizational Scope Direct Responsibility
- NOC supervisors, team leads, operators, and dispatch personnel
- Shift staffing, scheduling, qualification, fatigue management, and performance management
- Operating authority, control-room procedures, switching discipline, event response, and shift readiness
- NOC reporting, metrics, communication practices, and continuous improvement
Key Partnerships list maybe not responsibilities but could be included under Responsibilities? Might be better to keep as part of Responsibilities? But it's about partnerships, not direct duties. Could be omitted? The instruction says preserve ALL substantive information; we should not drop it. Could include as a separate section? There's no heading for Partnerships. Could fold into Responsibilities as bullet: "Key Partnerships: O&M East, O&M West, and Power Generation; CSI, System Integration, Engineering, Construction, and Project Management; Safety, Training, Commercial and Market Operations, IT, and cybersecurity; Customers, utilities, ISOs/RTOs, market counterparties, and third-party service providers." That seems substantive.
Success Measures also substantive; could be included under Responsibilities as bullet list of metrics.
Thus we will include all those as
- under Responsibilities.
Now Requirements: Basic (Required) Qualifications list:
- Bachelor's degree in engineering, technology, operations, business, or a related field is preferred; equivalent technical training and operational experience will be considered.
- 7+ years of progressively responsible experience in utility control-center operations, power-system operations, generation dispatch, transmission or distribution operations, balancing authority operations, an ISO/RTO environment, or a comparable 24/7 critical control center.
- 3+ years of experience leading control-room operators, shift supervisors, dispatchers, or an equivalent real-time operations team.
- Direct experience with operating authority, switching or dispatch instructions, clearances and tagging boundaries, shift turnover, operator logkeeping, outage coordination, emergency response, and service restoration.
- Working knowledge of generation, electrical distribution, switchgear, transfer systems, protection and controls, and the risks associated with remote switching and dispatch.
- Demonstrated ability to lead incident response, establish priorities, make time-sensitive operating decisions, and communicate accurately during abnormal or emergency conditions.
- Experience developing shift schedules, operator qualification programs, operating procedures, drills, performance metrics, and continuous improvement processes for a 24/7 organization.
- Strong written and verbal communication skills, including the ability to translate technical operating conditions into concise updates for executives, customers, and field teams.
- Ability to support after-hours events, emergency response, and planned operating activities as business needs require.
Now Preferred Qualifications:
- NERC System Operator certification, utility operator qualification, or comparable generation/control-room credential
- Working knowledge of applicable OSHA and NFPA requirements and relevant utility, ISO/RTO, NERC, or market operating practices; ERCOT, CAISO, or other regional market experience.
- Experience with SCADA/HMI and alarm-management systems; familiarity with EMS, DMS/ADMS, OMS, data historians, communications networks, and incident-management tools
- Being an experienced utility or generation control-room leader who brings calm, accountable leadership to real-time operations.
- Ability to translate proven utility operating discipline to a distributed-energy environment, separate signal from noise, make sound decisions with incomplete information, communicate clearly under pressure, and build a team that executes consistently at 2:00 a.m. just as it does at 2:00 p.m.
- Ability to balance customer reliability, market obligations, equipment protection, and personnel safety without losing sight of the operating details.
Now Benefits: "Your Rewards!" list:
- Medical, Dental, Vision, and Prescription Drug Insurance
- Company-Paid Life Insurance
- Flexible Spending Account (FSA)
- Wellness Programs and Incentives
- 401(k) Retirement Plan and Company Match
- Paid Time Off - Sick and Vacation Time
- Paid Holidays
- Flexible Work Schedule, as role requirements permit
Now we need to output HTML fragment with headings
for each section.
We must not include any extra text outside HTML. No markdown fences.
Let's craft.
Structure:
About the role
ERock (NYSE: EROC) is enabling energy for a new era. ERock delivers onsite utility-grade power that gets customers up and running quickly, while supporting long-term grid development. ERock’s proprietary natural gas generators help critical facilities address grid constraints, interconnection delays, and outage risks while accelerating speed-to-power for new and expanding operations. Trusted by data centers, utilities, manufacturers, healthcare systems and government organizations, ERock engineers for rapid deployment, long-duration reliability, low local emissions, and scalable performance to meet the evolving energy demands of today and tomorrow.
The Power System Control Center Manager leads ERock's 24/7/365 Network Operations Center (NOC) and is accountable for the safe, reliable, and disciplined real-time operation of the company's distributed generation fleet. This leader brings utility-grade control-room practices to a rapidly growing portfolio of generation and microgrid assets, including clear operating authority, rigorous shift turnover, procedure use and adherence, alarm management, incident command, outage coordination, and emergency response. The Manager ensures operators meet customer reliability commitments, execute market and grid-support obligations, coordinate field activity, and protect personnel and equipment during normal, abnormal, and emergency conditions.
Responsibilities
- Lead the daily operation and performance of ERock's 24/7/365 control center, maintaining continuous qualified coverage, clear decision rights, and accountable leadership on every shift.
- Direct real-time monitoring, control, and dispatch of distributed generation and microgrid assets, including start/stop activity, load management, alarm
Requirements
with list. Then "Preferred Qualifications" ->Qualifications
maybe? Actually we have both Requirements and Qualifications sections. The instruction says use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Requirements for basic qualifications, Qualifications for preferred qualifications. Skills maybe not explicit; we could omit if no specific skills list. Benefits: we have "Your Rewards!" list. SoBenefits
with list. Pay: not mentioned. Schedule: not mentioned explicitly (though shift work implied). No explicit schedule details, so we should not create Schedule or Pay sections. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits. We must preserve all substantive information, not invent or summarize away detail. Must not omit details. So we need to include all bullet points from responsibilities, requirements, preferred qualifications, benefits. We need to convert paragraphs into. For lists, use
- .
We must not include boilerplate like EEO, accommodation, etc. Remove those paragraphs at end.
Let's extract content.
About the role: Position Overview paragraph(s). There's a paragraph: "The Power System Control Center Manager leads ERock's 24/7/365 Network Operations Center (NOC) and is accountable for the safe, reliable, and disciplined real-time operation of the company's distributed generation fleet. This leader brings utility-grade control-room practices to a rapidly growing portfolio of generation and microgrid assets, including clear operating authority, rigorous shift turnover, procedure use and adherence, alarm management, incident command, outage coordination, and emergency response. The Manager ensures operators meet customer reliability commitments, execute market and grid-support obligations, coordinate field activity, and protect personnel and equipment during normal, abnormal, and emergency conditions."
That's the overview. Could also include first sentence about ERock? The description before Position Overview: "Job Type Full-time Description We are ERock! ERock (NYSE: EROC) is enabling energy for a new era...." That's company description; could be part of About the role? Probably not needed but it's substantive. However the instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." The company description could be considered minor metadata? It's about the company, not the role. Might be okay to include in About the role as context. But we need to preserve ALL substantive information; we should not drop company description unless it's boilerplate. It's not boilerplate; it's description of ERock. So we should include it. Thus About the role section will have maybe two paragraphs: company description and position overview. Now Responsibilities: list of items under "Key Responsibilities". Let's capture each bullet: - Lead the daily operation and performance of ERock's 24/7/365 control center, maintaining continuous qualified coverage, clear decision rights, and accountable leadership on every shift. - Direct real-time monitoring, control, and dispatch of distributed generation and microgrid assets, including start/stop activity, load management, alarm response, troubleshooting, and operational escalation. - Establish and enforce utility-grade operating discipline, including operating authority, system permissions, three-part communication, operator logs, shift turnover, event documentation, and procedure use and adherence. - Govern remote switching and operating instructions within ERock's scope, including switching boundaries, clearances, lockout/tagout interfaces, field verification, and release-to-service requirements. - Coordinate customer reliability events, utility outages, market dispatches, demand-response programs, grid-support services, tests, planned outages, and return-to-service activities while respecting equipment limits and site constraints. - Lead response to abnormal and emergency conditions; establish incident command, mobilize field and technical support, coordinate with customers and utilities, communicate system status, and restore assets to a safe and stable condition. - Maintain real-time situational awareness of unavailable, degraded, or constrained assets and ensure issues are prioritized, escalated, documented, and handed off to the correct operational owner. - Develop and govern operating procedures, switching and dispatch playbooks, checklists, escalation matrices, communication protocols, contingency plans, and severe-weather readiness plans. - Build staffing plans and shift schedules that support growth, planned absences, training, fatigue management, surge events, and emergency coverage without compromising control-room readiness. - Manage NOC recruiting, headcount planning, departmental budget, vendor support, and operating-tool expenditures. - Recruit, coach, and develop supervisors, leads, and operators through formal qualification programs, scenario-based drills, performance feedback, and succession planning. - Own control-center operational readiness for SCADA/HMI, communications, alarm systems, historian data, dashboards, and operator tools in partnership with System Integration, IT, cybersecurity, engineering, and vendors. - Lead event reviews, human-performance learning, and corrective actions that strengthen alarm quality, response time, procedural compliance, fleet availability, and operational resilience. - Provide concise, timely operating updates to executive leadership, customers, utilities, market counterparties, field teams, and business partners during significant events. Also "Organizational Scope" includes Direct Responsibility etc. Could be considered part of Responsibilities. We could incorporate as additional bullets under Responsibilities. Let's extract: Organizational Scope Direct Responsibility - NOC supervisors, team leads, operators, and dispatch personnel - Shift staffing, scheduling, qualification, fatigue management, and performance management - Operating authority, control-room procedures, switching discipline, event response, and shift readiness - NOC reporting, metrics, communication practices, and continuous improvement Key Partnerships list maybe not responsibilities but could be included under Responsibilities? Might be better to keep as part of Responsibilities? But it's about partnerships, not direct duties. Could be omitted? The instruction says preserve ALL substantive information; we should not drop it. Could include as a separate section? There's no heading for Partnerships. Could fold into Responsibilities as bullet: "Key Partnerships: O&M East, O&M West, and Power Generation; CSI, System Integration, Engineering, Construction, and Project Management; Safety, Training, Commercial and Market Operations, IT, and cybersecurity; Customers, utilities, ISOs/RTOs, market counterparties, and third-party service providers." That seems substantive. Success Measures also substantive; could be included under Responsibilities as bullet list of metrics. Thus we will include all those as
- under Responsibilities.
Now Requirements: Basic (Required) Qualifications list:
- Bachelor's degree in engineering, technology, operations, business, or a related field is preferred; equivalent technical training and operational experience will be considered.
- 7+ years of progressively responsible experience in utility control-center operations, power-system operations, generation dispatch, transmission or distribution operations, balancing authority operations, an ISO/RTO environment, or a comparable 24/7 critical control center.
- 3+ years of experience leading control-room operators, shift supervisors, dispatchers, or an equivalent real-time operations team.
- Direct experience with operating authority, switching or dispatch instructions, clearances and tagging boundaries, shift turnover, operator logkeeping, outage coordination, emergency response, and service restoration.
- Working knowledge of generation, electrical distribution, switchgear, transfer systems, protection and controls, and the risks associated with remote switching and dispatch.
- Demonstrated ability to lead incident response, establish priorities, make time-sensitive operating decisions, and communicate accurately during abnormal or emergency conditions.
- Experience developing shift schedules, operator qualification programs, operating procedures, drills, performance metrics, and continuous improvement processes for a 24/7 organization.
- Strong written and verbal communication skills, including the ability to translate technical operating conditions into concise updates for executives, customers, and field teams.
- Ability to support after-hours events, emergency response, and planned operating activities as business needs require.
Now Preferred Qualifications:
- NERC System Operator certification, utility operator qualification, or comparable generation/control-room credential
- Working knowledge of applicable OSHA and NFPA requirements and relevant utility, ISO/RTO, NERC, or market operating practices; ERCOT, CAISO, or other regional market experience.
- Experience with SCADA/HMI and alarm-management systems; familiarity with EMS, DMS/ADMS, OMS, data historians, communications networks, and incident-management tools
- Being an experienced utility or generation control-room leader who brings calm, accountable leadership to real-time operations.
- Ability to translate proven utility operating discipline to a distributed-energy environment, separate signal from noise, make sound decisions with incomplete information, communicate clearly under pressure, and build a team that executes consistently at 2:00 a.m. just as it does at 2:00 p.m.
- Ability to balance customer reliability, market obligations, equipment protection, and personnel safety without losing sight of the operating details.
Now Benefits: "Your Rewards!" list:
- Medical, Dental, Vision, and Prescription Drug Insurance
- Company-Paid Life Insurance
- Flexible Spending Account (FSA)
- Wellness Programs and Incentives
- 401(k) Retirement Plan and Company Match
- Paid Time Off - Sick and Vacation Time
- Paid Holidays
- Flexible Work Schedule, as role requirements permit
Now we need to output HTML fragment with headings
for each section. We must not include any extra text outside HTML. No markdown fences. Let's craft. Structure:
About the role
ERock (NYSE: EROC) is enabling energy for a new era. ERock delivers onsite utility-grade power that gets customers up and running quickly, while supporting long-term grid development. ERock’s proprietary natural gas generators help critical facilities address grid constraints, interconnection delays, and outage risks while accelerating speed-to-power for new and expanding operations. Trusted by data centers, utilities, manufacturers, healthcare systems and government organizations, ERock engineers for rapid deployment, long-duration reliability, low local emissions, and scalable performance to meet the evolving energy demands of today and tomorrow.
The Power System Control Center Manager leads ERock's 24/7/365 Network Operations Center (NOC) and is accountable for the safe, reliable, and disciplined real-time operation of the company's distributed generation fleet. This leader brings utility-grade control-room practices to a rapidly growing portfolio of generation and microgrid assets, including clear operating authority, rigorous shift turnover, procedure use and adherence, alarm management, incident command, outage coordination, and emergency response. The Manager ensures operators meet customer reliability commitments, execute market and grid-support obligations, coordinate field activity, and protect personnel and equipment during normal, abnormal, and emergency conditions.
Responsibilities
- Lead the daily operation and performance of ERock's 24/7/365 control center, maintaining continuous qualified coverage, clear decision rights, and accountable leadership on every shift.
- Direct real-time monitoring, control, and dispatch of distributed generation and microgrid assets, including start/stop activity, load management, alarm