Power Generator Technician

Key Responsibilities

• Perform advanced diagnostics and repairs on commercial and industrial generator and associated systems.
• Troubleshoot and service complex electrical issues, engine performance problems, and control system faults.
• Conduct full system testing including load bank testing, frequency/voltage checks, and ATS operation validation.
• Interpret and apply wiring diagrams, schematics, and technical manuals.
• Lead or support large-scale emergency service response efforts.
• Maintain complete and accurate service records, parts usage, and technical reports.
• Provide support and guidance to Gen Tech 1 and 2’s.
• Coincide with project managers, clients, and vendors to ensure successful completion of work.
• Promote and enforce GenServe’s safety practices and protocols at all job sites.
• Participate in on-call rotation and emergency response duties as needed and resolve equipment issues on-site.
• Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs, ensuring timely availability and efficient resource allocation.
• Participate in a rotating on-call schedule, including evenings, weekends, and holidays, to respond to emergency service requests and ensure timely resolution of customer issues.

Requirements

• A high school diploma or GED is required; a trade school or technical certification is strongly preferred.
• Minimum of 5 years’ direct experience in generator service and repair or related field.
• Strong knowledge of major generator brands (Cummins, Kohler, Generac, CAT, MTU, etc.).
• Proficiency with multiple OEMs including Generac, CAT, Cummins, Kohler, MTU, and ASCO is preferred.
• Proficiency with diagnostic tools, multimeters, software interfaces, and load banks.
• A valid driver’s license with a clean driving record.
• Strong knowledge of NFPA 110, NFPA 70E and OSHA standards.
• Physically able to lift 50+ lbs and work in field/outdoor conditions.
• Ability to travel to customer sites and work in varying field conditions.

Skills And Competencies

• Must perform all duties and responsibilities of a Gen Tech 2.
• Expert-level troubleshooting and repair skills for mechanical and electrical systems.
• Strong leadership and mentoring abilities.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple service calls or projects.
• High level of safety awareness and attention to detail.
• Strong organizational and documentation skills.
• EGSA Certification (Apprentice).
• Familiarity with remote monitoring systems and network communications.

Opportunities for Growth

• GenTech's at GenServe are on the path of advancement into roles such as Gen Tech 4, Service Manager, Sales Rep, Service Writer, System Integrations, etc. depending on performance, qualifications, and career goals.
• Continued OEM training and leadership development programs are available for high performers.