Post-Implementation Consultant - Quality (Remote)

Vacancy Details

Job Type: Permanent
Location: Remote
Sponsorship: No
Interview Process: Personality Assessment → Hiring Manager Conversation → Practical Case Exercise → Senior Leader Final Conversation

About the role

Love consulting, but tired of the travel? Looking for an opportunity to do something new, exciting, and with a clear value proposition for your customer? Veeva Systems is looking for a Managed Services Consultant in our Quality team.

Responsibilities

• Provide post-go-live administrative support for multiple clients
• Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, document types, security, fields, page layouts, and notifications
• Aid in Quality processes including SOPs, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training
• Bulk import/export of content and data
• Ad hoc training of users and administrators
• Analyze and deploy new product features
• Maintain production and sandbox environments
• Create regular and ad hoc customer reports

Requirements

• Experience with configuring/supporting/implementing software in Life Sciences, Healthcare or Regulated industry
• Customer service or consulting experience
• Ability to quickly understand client requirements and needs and articulate potential solutions
• Experience fulfilling customer needs and managing expectations
• Strong organizational skills with the ability to switch tasks quickly
• Excellent verbal and written communication skills

Nice to Have

• Project management experience
• Understanding of Life Sciences drug development process
• Understanding of Life Sciences compliance and validation requirements
• Direct experience with systems such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems

Benefits & Perks

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retailer programs
• 1% charitable giving program

Pay

Base pay: $70,000 - $140,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location.