Post Closing TRID Quality Assurance Manager

About the role

Oversee and monitor the ML TRID Quality Assurance Analysts in the day to day operations for ensuring compliance with all regulatory, investor and bank policy guidelines governing Retail and Home Mortgage Direct (HMD).

Responsibilities

• Manage a skilled complex team accountable for safeguarding compliance, preparation and accuracy analyses of mortgages (Retail and HMD) for adherence to all investors, insurers, federal regulations and Truist.
• Provide leadership, coaching, motivation, training and direction to teammates as well as diplomacy to work with management across business units.
• In depth knowledge of TRID regulation, compliance and bank policies to ensure accuracy and completeness of associates work to eliminate any bank risk.
• Maintain pipeline volume to ensure any clerical, numerical and/or tolerance defects are resolved by issuing a corrective Closing Disclosure and/or refund to Borrower within regulation timing.
• Perform root-cause analysis based on trends and feedback provided from staff to partner with appreciate line of business (LOB) to coach and train to reduce and eliminate any bank monetary risk.
• Proactively escalate any problems and stay current on all pertinent product guidelines, processes, government regulations and industry compliance best practices.
• Evaluate and manage policies and procedures as well as system functionality to make modifications as needed.
• Engage regulatory auditors throughout onsite and off-site audits conducted by but not limited to, the CFPB, the GSEs, HUD and numerous state regulatory auditors.
• Oversees Post-Closing functions such as Quarterly Share-Point user access reconciliation; Weekly pipeline controls for TRID and Branch Review & manage reports, Check Reconciliation.
• Provide Post-Closing management support to offshore vendor. Functions include but are not limited to: Staff Meetings; Continuous Improvement training; quality results; billing and reconciliation; Monthly contractors report; Create/Modify/Terminate contractors; Onboarding; 6 months contractors extensions; ARS approvals for RESPA Tool/Share-Point; TRAC attestation; TRAC/ARS/ETRM System Access Approvals.

Requirements

• Bachelor's degree or equivalent education and related training
• Eight or more years of regulatory compliance experience pertaining to loan estimates, re-disclosure requirements for change of circumstance and/or closing disclosures.
• Five years or more in a supervisory role managing a minimum of eight or more associates

Qualifications

• High level of awareness of all pertinent regulations and laws relating to consumer/residential mortgage lending.
• FHA/VA/USDA/CP and Government DAP program experience
• Knowledge of regulatory changes, compliance requirements, investor and loan program guidelines

Skills

• TRID regulation, compliance and bank policies
• Regulatory changes, compliance requirements, investor and loan program guidelines

Benefits

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan
• No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status)
• 10 sick days (also prorated)
• Paid holidays

Pay

The annual base salary for this position is $65k to $70k.

Schedule

Regular