Post Closing Securitization Team Lead
CrossCountry Mortgage, LLC · United States · 2 mo ago
RemoteRemoteManagementFull-time
Job Overview
The Post Closing Securitization Team Lead manages the day-to-day tasks of the Securitization Team, serves as the first level escalation point, provides employee development and performance coaching, assists with onboarding and training, monitors team performance metrics, suggests process improvements, reviews production and processes, and ensures investor guidelines are followed.
Responsibilities
- Manage the day-to-day tasks of the Securitization Team.
- Serve as the first level escalation point for the Securitization Team for general questions, additional file reviews, and assist with loan level decisions.
- Review and balance the team’s loan assignments and task load.
- Provide employee development and performance coaching in one-on-one meetings.
- Aid in onboarding and training new hires and existing employees.
- Maintain and report on team performance metrics, including documentation accuracy, timeliness, and compliance.
- Suggest process improvements to enhance efficiency, accuracy, and compliance within the Securitization Team.
- Review production and processes to identify trends and report to management.
- Pull daily investor reporting to identify loans that have been suspended for purchase and load balance files as needed within the team.
- Assist with the Securitization Team tasks and responsibilities, as necessary.
- Aid in QC reporting.
- Review and obtain clarification from investors when needed to determine what is acceptable to cure applicable defects.
- Monitor daily condition reports from the investor for updates on suspended loans or new conditions as received.
- Monitor time of loans on the warehouse lines and advise Securitization Manager of those at potential risk for curtailment from the warehouse.
- Monitor a pipeline to ensure all loans shipped are either conditioned or purchased in a timely manner.
- Provide updates on the status of assigned loans with investors to the Post Closing Management Team.
- Ensure investor guidelines are followed and avoid incurring suspense fees.
- Review and approve team check requests as applicable.
- Ensure Securitization Team meets set monthly purchased loan goals.
Qualifications And Skills
- High School Diploma or equivalent.
- 4+ years of experience in a Post Closing role.
- 2+ years of experience in a Team Lead or Senior Post Closing role.
- Experience working with various loan programs and addressing investor conditions and exceptions.
- Experience working in Encompass, preferred.
- Knowledge of regulatory rules and regulations.
- Knowledge of agency and investor guidelines and overlays.
- Excellent communication skills.
- Excellent customer service skills with internal employees and external vendors.
- Excellent analytical and problem-solving skills to determine solutions and identify alternative resolutions within acceptable guidelines.
- Excellent attention to detail and organizational skills.
- Skilled at prioritizing to complete multiple tasks within established deadlines.
- Skilled at making decisions independently.
- Proficient in Microsoft Office Suite.