Post-Closing Collateral Specialist
About the Role
The Post Closer - Collateral Specialist I is responsible for logging in closing packages, generating Allonges, preparing collateral packages, and shipping them to the appropriate warehouse bank. The role involves communicating with title companies for outstanding documents and/or corrections. Key goals include retrieving and distributing reports, monitoring investor websites for suspense conditions/updates, assisting Collateral Specialist II with logging daily incoming closed loan files, and preparing collateral packages for shipment the day of receipt. This position requires handling high volume during peak times and availability for overtime to meet deadlines.
Responsibilities
- Log incoming closed loan packages daily
- Review pertinent documents identified on checklist per loan type
- Make copies of original documents as necessary
- Prepare and ship collateral packages based upon specific warehouse requirements
- Daily reconciliation of files received versus files outstanding reports
- Communicate with title companies for outstanding documents and/or corrections
- Perform other duties as assigned
Requirements
- Stellar organizational skills
- Excellent work ethic, high productivity, and acute attention to detail
- Strong written and verbal communication, follow-up skills, and a strong sense of accountability
- Ability to multi-task and quickly adapt to changing work assignments
- Short learning curve related to integration of new skills and tasks
- Intermediate knowledge of MS Word and MS Excel
- Ability to remain in a stationary position up to 50% of the time
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to have face-to-face conversations with customers, co-workers, and higher-level managers
- Ability to sit or stand for long periods and move around the work environment as needed
- Compliance with company policies and procedures
Essential Functions
- Report to Division/Corporate Office/Community daily and adhere to schedule
- Operate a motor vehicle if applicable
Benefits
- Competitive compensation
- Health care - Medical/Dental/Vision/Prescription Drug Coverage
- 401(k) with company matching contributions
- Flexible Spending Accounts
- Disability programs
- Employee & dependent life insurance
- Vacation & company holidays
- Tuition reimbursement
- Employee Home Purchase Rebate Program
- Home Mortgage Program
- Employee Assistance Program (EAP)
FLSA Status: Non-Exempt. This position requires keeping a time record and is eligible for overtime pay.