Portfolio Property Manager

Responsibilities

• Coordinate maintenance repairs, vendor communication, work orders, and follow up to ensure issues are resolved professionally and efficiently
• Conduct move out inspections and help oversee unit turnover timelines from move out through rent ready completion, including vendor scheduling, scopes of work, and completion tracking
• Oversee marketing and presentation of vacant units, including pricing recommendations, online advertising quality, showing readiness, and creative leasing strategies to help reduce vacancy
• Maintain portfolio performance including vacancy, delinquency, maintenance costs, resident retention, and owner priorities
• Serve as a primary point of contact for property owners by providing proactive communication and operational updates
• Review property activity and identify trends, concerns, and opportunities for operational improvement
• Partner with internal teams to ensure a positive resident experience
• Partner with vendors and internal teams to ensure properties are maintained to company and owner standards
• Help improve organization, communication, systems, and overall portfolio efficiency as the portfolio continues to grow

Qualifications

• 3+ years of property management experience preferred
• Experience with single family homes, multifamily communities, scattered site portfolios, or multiple property types preferred
• Strong communication skills and ability to maintain professional owner and resident relationships
• Experience coordinating maintenance repairs, vendors, work orders, and unit turns
• Strong organization, prioritization, and follow through in a fast paced environment
• Ability to manage competing priorities without losing sight of details
• Understanding of rental marketing, vacancy management, and leasing strategy
• Creative problem solving skills with the ability to adapt to changing market conditions
• Understanding of property financials, maintenance costs, vacancy impact, and portfolio performance, or willingness to learn quickly
• Knowledge of landlord tenant laws and fair housing requirements
• Bilingual Spanish/English preferred but not required