Portfolio Operations Specialist

Pay

$27.19 - $29.20 per hour.

Summary

This role is responsible for supporting functional areas of Portfolio Operations within a product-led organization, with a primary focus on contract management. The individual will support the lifecycle of IT labor and services contracts, including new requests, change requests, renewals, purchase orders, and related financial and operational activities.

Responsibilities

• Manage contract activities including new requests, change requests, renewals, and extensions.
• Proactively track contract expiration dates and engage stakeholders in advance of upcoming renewals.
• Coordinate with portfolio leads to understand contract requirements, changes, timelines, and renewal needs.
• Review contract requests for completeness and ensure required information is captured before moving through the sourcing process.
• Manage multiple contracts and follow-up activities simultaneously while maintaining strong attention to deadlines and detail.
• Support IT labor and services contracts, including managed services, fixed-bid, and time-and-material engagements.
• Partner with sourcing teams, vendors, portfolio leads, and other stakeholders throughout the contract process.
• Place Coupa purchase orders and support related purchasing and invoicing activities.
• Assist with operating budget tracking and other financial or Portfolio Operations activities as needed.
• Maintain accurate contract and operational information within applicable systems and tracking tools.
• Identify upcoming needs and proactively follow up with stakeholders to keep contract activity moving forward.
• Help support planning of contract renewals throughout the year to improve predictability and avoid unnecessary delays.
• Communicate status, risks, and outstanding actions clearly to appropriate stakeholders.

Qualifications

• 3-5 years of contract management experience, preferably supporting IT labor, services, or technology-related contracts.
• Understanding of IT services and labor contracting concepts, including managed services, fixed-bid, and time-and-material agreements.
• Experience managing multiple contracts, deadlines, renewals, and stakeholder requests simultaneously.
• Strong organizational skills with excellent attention to detail and follow-through.
• Strong written and verbal communication skills with the ability to work effectively with portfolio leads, sourcing teams, vendors, and other stakeholders.
• Strong Excel skills and comfort working with budget, financial, and contract-related information.
• Demonstrated ability to work proactively, anticipate upcoming needs, and initiate follow-up without waiting for direction.

Skills

• Experience using ServiceNow for contract or workflow management.
• Experience using Coupa or a comparable procurement platform.
• Experience with purchase orders, invoicing, budgeting, or related financial processes.

Benefits

• Medical, dental, and vision benefits
• Health savings accounts with qualified medical plan enrollment
• 10 paid days off
• 3 days paid bereavement leave
• 401(k) plan participation with employer match
• Life and disability insurance
• Commuter benefits
• Dependent care flexible spending account
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Accommodations and reimbursement for work travel
• Discretionary performance or recognition bonus
• Sick leave and mobile phone reimbursement (based on state or local law)