Portfolio Manager Senior - P&C PMO

The Opportunity

As a dedicated Portfolio Manager Senior, you will be responsible for supporting Function or Line of Business portfolios and ensuring compliance with applicable policies, procedures, standards, controls, and regulations. You will partner with Executive Sponsors, business owners, and additional stakeholders to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts. You will support broader USAA portfolio management, technology investment planning, and coordinate with Program Managers on budget inputs and updates.

• Business Problem/Oppportunity: Ensuring compliance with policies and procedures, addressing systemic cross-work risks, and resolving interdependency conflicts.
• Capabilities Implemented: Governance routines, analytics for risk identification, prioritization recommendations, and communication with stakeholders.
• Value Proposition: Enhances portfolio management effectiveness, supports strategic objectives, and ensures regulatory compliance.

Opportunity Location

We are based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. This position requires an individual to be in the office 4 days per week.

What You'll Do

• Monitors and governs low to moderately complex Function or Line of Business portfolios.
• Completes governance routines per the Enterprise Program Management Office (EPMO) Policy, Standards, and Procedures.
• Maintains ongoing monitoring of a low to moderately complex portfolio, resolves issues, and disseminates information to stakeholders.
• Leverages analytics to research and identify Financial Management risks and recommends solutions.
• Monitors for stale work efforts and makes prioritization recommendations to senior leadership and respective PMO.
• Supports development and execution of Function or Line of Business planning in partnership with Enterprise Integrated Planning (EIP) and respective PMO.
• Communicates portfolio statuses and changes regularly with executive sponsors, program sponsors, business owners, and additional stakeholders.
• Reviews health and performance of portfolio regularly, identifies performance improvement opportunities, and provides updates to leaders and stakeholders.
• Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Education & Experiences

• Education: Bachelor's degree; OR 4 years of relevant education and/or experience.
• Experiences: 6 years of progressive project, program, or portfolio management experience to include process improvement and/or consulting for large strategic efforts; proficient understanding of project, program, and portfolio management principles; working knowledge in the full lifecycle experience managing strategic and operational work efforts; experience with portfolio management and execution experience delivering complex work efforts working with Waterfall and Agile methodologies; currently possesses at least one of the following certifications: Certified Project Manager (CPM), Lean Portfolio Management Certification, Project Management Professional (PMP); proficient experience in USAA's change management methodology or similar industry change management methodology; US military experience gained through military service or gained as a military spouse / domestic partner.

What Sets You Apart

• Experience: 2 or more years working in the property and casualty insurance industry; high learning agility and adaptability; strong strategic planning and portfolio management capabilities; proven experience partnering with executive leadership to facilitate portfolio planning, prioritization, and annual funding decisions; strong data-driven mindset with experience using financial, delivery, and performance metrics to inform portfolio prioritization, risk management, and executive decision-making; US military experience through military service or a military spouse/domestic partner.

Compensation

Compensation Range: $114,080.00 - $218,030.00.

Benefits: Comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assist employees with their professional goals.

Equal Opportunity Employer

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.