Portfolio Manager

About Westward360

Westward360 is a leader in the Property Management industry, with locations across the country. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.

What we offer

• Base salary range of $90,000 - $100,000
• Monthly cell phone stipend
• Flexible hybrid schedule after 90 days
• Medical/Dental/Vision insurance
• Front loaded PTO + personal time
• 401(k) with company match up to 4%
• Long and short-term disability at no cost to employee
• Growth opportunities within a rapidly expanding organization

What you'll do

• Team Leadership: Lead, coach, and develop Property Managers and support staff while holding team members accountable to performance expectations and KPIs.
• Client Management: Maintain strong relationships with property owners, address escalated concerns, and support client retention initiatives.
• Property Operations: Oversee portfolio operations, ensuring maintenance, leasing, compliance, and resident relations activities are handled efficiently and professionally.
• Maintenance Oversight: Monitor outstanding work orders, vendor performance, preventative maintenance programs, and resolution of high-priority issues.
• Leasing & Occupancy: Review vacancy reports, support leasing strategies, and help ensure efficient move-ins, move-outs, and property turnovers.
• Financial Management: Assist with budget oversight, invoice approvals, expense management, and portfolio profitability goals.
• Onboarding & Transitions: Support the onboarding of new properties and assist with client transitions when necessary.
• Leadership: Partner with company leadership on hiring, training, performance management, and continuous improvement initiatives.

What you'll need

• 5+ years of Property Management experience
• 2+ years of leadership experience
• Strong coaching and team development skills
• Excellent verbal and written communication abilities
• Strong customer service, problem-solving, and conflict resolution skills
• Able to manage multiple priorities in a fast-paced environment
• Availability after hours/evenings as needed
• Valid Driver's License and reliable transportation
• Ability to pass a background check
• Property Management or Real Estate License preferred