Portfolio Manager
Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors, and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all forms and strive to create a workplace where everyone feels supported and respected.
About the role
The Portfolio Manager is responsible for the overall supervision of the associations they manage. They coordinate with the Board of Directors, vendors, and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.
Responsibilities
- Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
- Attend, prepare for, and participate in annual and general meetings
- Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
- Coordinate employees such as janitorial, maintenance, administrative, and others
- Collect all invoices and code for payment, and follow-up on monthly assessments due
- Serve as liaison between association boards and legal counsel
- Prepare manager reports and financial summaries to boards
- Manage the onboarding and exit of associations
Requirements
- Previous Community Management Experience
- Professional, organized, and self-motivated
- Strong written and verbal communication skills
- Valid driver’s license with a clean driving record
- Proficiency with Microsoft Office and general computer skills
Benefits
- Training and Support provided
- Comprehensive benefits package
- Work-life balance