Portfolio Manager

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture.

About the role

The Portfolio Manager is responsible for the day-to-day servicing of clients and homeowners within assigned associations, providing exceptional service through project management and operational oversight. This role involves maintaining proper operations for each association, ensuring prompt communication with boards and owners, and fostering constructive relationships to ensure continuity and profitability between FirstService and the Boards.

Responsibilities

• Responsible for operations and administrative management of an assigned portfolio of communities.
• Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as community association governing documents and policies.
• Track non-compliance/violation issues and send appropriate notices according to established policies.
• Manage architectural control process ensuring compliance with established design guidelines and policies for design review.
• Inspect building and exterior common areas, building systems, landscape, and other common amenities, ensuring necessary repair and maintenance activities are conducted in a timely manner.
• Establish, draft, execute, and supervise the community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P and delinquent accounts, and approve and code all vendor invoices.
• Secure competitive contract bids, present comparative bid reviews, supervise and ensure compliance with all executed contract terms and conditions, and oversee community and contractor liability insurance requirements.
• Review monthly financials with the Regional Director and Board when necessary.
• Plan, organize, and assist the Board in conducting Board and annual membership meetings.
• All other duties as assigned.

Requirements

• 1+ years of HOA management experience with CMCA preferred.
• Property management experience preferred.

Qualifications

• Strong financial literacy and ability to understand and interpret financial information.
• Exceptional interpersonal and communication skills, enabling the development of strong working relationships.
• Strong problem-solving skills with the ability to navigate through change and find effective solutions.
• Able to identify issues and resolve them before problems arise.
• Able to work independently with little supervision.
• Superb judgment and decision-making skills.
• Highly skilled in prioritizing tasks and adjusting to incoming demands.

Physical Requirements

• Sit at a desk using a computer in an office setting.
• Walk and move throughout the community common areas and facilities.
• Sit and stand for moderate periods of time.

Pay

$65,000-$70,000 annually. The salary or wage paid to the successful candidate will be commensurate with experience, education, certifications, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive.

Schedule

• Monday to Friday

Benefits

• 10 company paid holidays
• Medical, dental, vision
• HSA and FSA
• Company-paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

Work Location: Las Vegas, NV