Portfolio Manager

Supervisory Responsibilities

Portfolio Quality team and other assigned Access Plus Capital staff.

About the role

Access Plus Capital is a US Treasury-certified community development financial institution and Small Business Administration (SBA) Approved Community Advantage SBLC and Microloan Intermediary Lender. It offers financing and training services to small businesses and entrepreneurs in central California. Since its inception in 2009, it has lent over $40 million to over 850+ entrepreneurs helping them realize their dreams by starting and growing their small businesses. For more information, go to http://accesspluscapital.com.

Portfolio Manager responsibilities

• Oversee personnel management functions, including hiring, performance evaluations, employee development, and corrective action when necessary.
• Investigate, evaluate, and analyze client financial statements, tax returns, and all other available sources of credit and financial information.
• Participate in portfolio and aging reviews.
• Take proper course of action, as appropriate to collect outstanding loan payments and in certain cases liquidate a non-compliant business.
• Collaborate with the Business Services team to ensure clients receive proper technical assistance to ensure success of the business.
• Stays compliant with loan covenants and technical assistance contracts.
• Develop and oversee data tracking and project evaluation tools to monitor project outputs and outcomes to ensure delinquencies remain within acceptable rates.
• Execute loan change-in-terms to provide relief for clients as deemed necessary in compliance with internal loan policy as well as third-party guidelines such as and not limited to SBA, United States Department of Agriculture (USDA), CAL CAP, State Loan Guarantee (SBLGP) and others.
• Work with the Business Development team to drive additional loans from existing clients.
• Collaborate with the Credit and Portfolio team to manage loan compliances and loan modifications.
• Make policy recommendations based on portfolio and industry performance to senior management including regulatory compliance guidelines.
• Evaluate the organization’s performance and analysis of Loan Loss Reserves and collateral, in addition to insurance and financial compliance of borrowers.
• Ensure all loans in the portfolio are periodically reviewed and risk-rated, as per the Risk Rating System.
• Support the VP of Lending with the preparation of reports for the Risk Committee and APC Board of Directors.
• Coordinate and present monthly and/or quarterly portfolio performance to the Risk Committee.
• Oversee client disputes, regarding, but not limited to credit reporting, lien filing, payment processing, and other requests.
• Responsible for third-party client information requests and for coordinating payment collection efforts with vendors.
• Coordinate and manage loan recovery efforts, including proper reporting of loan write-offs, collateral liquidation, and submitting applicable loan loss claims to guarantors for demand payment.
• Performs other duties as assigned.
• Travels for agency business using reliable transportation.
• Works evenings and weekends as required.

Qualifications

• Bachelor’s Degree in Business Administration, Finance, Accounting, Economics, or related field required.
• Minimum of five (5) years of experience working in finance/banking sector with small businesses with increased responsibility and supervisory experience required.
• Minimum of one (1) year of Commercial Loan portfolio management, loan restructuring and credit analysis, and collections and recovery experience required.
• Minimum of one (1) year of experience managing and developing staff, including performance management, coaching, and team leadership.
• Strong understanding of Small Business Administration (SBA), U.S. Department of Agriculture (USDA), and government guarantee and/or credit enhancement program rules, regulations, and reporting requirements.
• Understanding of business financial statements.
• Strong problem-solving skills.
• Strong interpersonal and customer service skills.
• Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established timeframes.
• Ability to work with different teams and provide leadership skills.
• Ability to establish and maintain effective working relationships and contacts with professional and business organizations and develop teamwork with co-workers on related units.
• Proficient in Microsoft Office Suite and related business software.
• Ability to learn new database systems.
• Effective presentation, written, and verbal communication skills.
• Willing to work non-traditional hours and days to meet the needs of this position.
• Maintain a valid California driver’s license, reliable transportation, adequate auto insurance as required by State law, and insurability by Access Plus Capital carrier for those driving personal vehicles on behalf of the organization.
• Prior to employment, a criminal background investigation and credit history check must be passed.
• Ongoing employment requires maintaining criminal clearance, an acceptable credit history, and eligibility to participate in Small Business Administration (SBA) Loan Programs.

Physical Demands

• Sit.
• Use hands and fingers to handle or feel.
• Talk or hear.
• Seldom stoop, kneel, crouch, or crawl.
• Lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.