Portfolio Account Manager-Clinical

About the role

Certara accelerates medicines using proprietary biosimulation software, technology, and services to transform traditional drug discovery and development. We are seeking a Portfolio Account Manager (PAM) for Modeling & Simulation (M&S) to join our American commercial team and global M&S portfolio organization. This role spans Certara’s full suite of M&S capabilities, including both mechanistic approaches (systems biology, QSP, PBPK, digital simulations) and empirical approaches (population PK/PD, exposure-response, meta-analyses). The PAM operates through the AMER zone account teams while ensuring client needs are met quickly, collaboratively, and without organizational barriers. This position is based in the United States with a strong preference for applicants based in California, Chicago, New York City, or Washington DC.

Responsibilities

• Lead portfolio strategy and business development for the full range of M&S solutions within their assigned accounts/territory.
• Build and execute go-to-market strategies for scaling the M&S business in AMER.
• Build and manage a team of PAMs operating through the AMER team and with the scientific and marketing teams; manage their quotas and the AMER M&S target.
• Partner with Global Account Directors (Tier 1), Enterprise Account Managers (Tier 2), Inside Sales (Tier 3), and Renewals to expand client adoption and deepen Certara’s value.
• Serve as the subject matter expert and pursuit leader for M&S opportunities, while respecting other account activity and coordinating all client engagement through account teams.
• Develop strong client relationships in coordination with account owners, with a focus on efficiency and transparency.

Portfolio Growth & Strategy

• Develop and execute a go-to-market plan for assigned accounts/territory, in line with the global M&S portfolio strategy.
• Carry a portfolio quota that contributes to the overall AMER zone sales bookings.
• Identify and qualify opportunities across both empirical and mechanistic domains.
• Track market trends and client needs to shape offering positioning and pipeline generation.

Collaboration with Account Teams

• Work through zone account teams to ensure seamless pursuit of opportunities.
• Engage in joint account planning and pipeline reviews with GADs, EAMs, and ISRs.
• Provide enablement, training, and pursuit support to account teams on M&S solutions.
• Ensure account teams facilitate portfolio pursuits within assigned accounts/territory.

Client Engagement

• Act as the domain expert in client meetings, workshops, and proposals.
• Build and maintain executive and scientific relationships to establish Certara as a trusted advisor.
• Position M&S solutions to address client challenges in discovery, development, and regulatory submission.

Coordination & Governance

• Document opportunities in CRM, aligned with account pipelines.
• Resolve conflicts quickly through escalation and alignment on shared sales bookings goals.
• Ensure handoffs to scientific delivery teams are smooth, efficient, and client-centric.

Success Measures

• Attainment of portfolio quota (new business + expansion).
• Growth in adoption of M&S across Tier 1-3 accounts within assigned territory/accounts.
• Evidence of joint pursuits and shared sales bookings attribution with account teams.
• Increased number of cross-portfolio opportunities (software + services).
• Positive feedback from clients and internal account leaders on coordination and value delivered.

Qualifications

• Advanced degree (MS/PhD) in life sciences, computational biology, pharmacology, or related field; or equivalent commercial experience in modeling & simulation.
• 3-5 years of experience in consulting, sales, or biopharma science a plus.
• Strong understanding of the drug discovery & development process, including both mechanistic and empirical modeling approaches.
• Proven success in solution selling within pharmaceutical or biotech industries a plus.
• Ability to work collaboratively in a matrix sales structure with global portfolio and zone reporting lines.
• Track record of successful team management.
• Excellent communication, presentation, and relationship-building skills.
• Willingness to travel as needed within AMER.