Porter - Jasper at Victory Ridge

About the role

Join The Garrett Companies and play an important role in creating an exceptional living experience for our residents. As a Porter, you'll help ensure the community looks and feels its best every day — from clean, welcoming amenity spaces and building entrances to well-maintained grounds and common areas. The ideal candidate takes pride in their work, notices the details others may miss, and brings a dependable, positive, and team-first attitude to the property each day.

Responsibilities

• Maintain the cleanliness, appearance, and overall presentation of community common areas, hallways, amenity spaces, building entrances, and outdoor grounds.
• Conduct regular trash and debris pickup throughout the property to maintain a clean and welcoming environment.
• Clean and maintain amenity spaces, including fitness centers, resident lounges, mailrooms, pool decks, and other shared areas.
• Support the cleaning and preparation of vacant apartment homes during make-ready and turnover periods.
• Maintain strong curb appeal throughout building entrances, parking areas, signage, walkways, and community grounds.
• Keep trash and recycling areas clean, organized, and properly maintained.
• Identify and report property damage, maintenance concerns, safety issues, or other needs to the Service Manager.
• Assist the Service Manager and maintenance team with light maintenance tasks as directed.
• Maintain cleaning supplies, equipment, and inventory and communicate when additional materials are needed.
• Provide friendly, professional, and helpful service when interacting with residents, prospective residents, guests, and team members.
• Support the onsite team as needed to ensure the community consistently meets Garrett Residential standards.

Qualifications

• Previous porter, janitorial, housekeeping, groundskeeping, or professional cleaning experience preferred.
• Strong attention to detail and pride in delivering high-quality work.
• Dependable, punctual, and able to maintain consistent attendance.
• Friendly and professional demeanor when interacting with residents, guests, and team members.
• Ability to work independently while contributing to a collaborative onsite team.
• Willingness and ability to work outdoors in varying weather conditions.
• Ability to recognize property concerns and communicate them appropriately to the Service Manager.
• Valid driver's license preferred.

Physical Requirements

• Must be able to regularly traverse apartment buildings, residential community grounds, amenity areas, and outdoor spaces.
• Must be able to lift and carry up to 50 pounds at times.
• Must be comfortable with regular outdoor exposure, including heat, cold, rain, and other inclement weather.
• Must be able to bend, reach, stand, walk, and perform physical cleaning and property upkeep duties for extended periods.
• Must be able to climb ladders and work at heights as needed.

Our Core Values

Excellence. Sense of Duty. Accountability. Teamwork. Courage. Honesty & Integrity. The Golden Rule. Caring for All People.

Core Competencies

• Living Our Core Values: Consistently demonstrates and upholds our Core Values in all actions, decisions, and interactions.
• Relentless Problem Solving: Demonstrates urgency, resourcefulness, and persistence in resolving challenges. Maintains a solutions-oriented mindset and approaches challenges with a positive attitude.
• Commitment to Excellence: Sets high standards and consistently delivers quality work.
• Ownership & Accountability: Takes full responsibility for outcomes and follows through to deliver results.
• Coachability & Growth Mindset: Seeks feedback, embraces development, and continuously improves.
• Strong Communication & Alignment: Listens to understand, communicates clearly, and ensures alignment across teams.
• Strategic Thinking & Anticipation: Thinks ahead, proactively identifying risks, opportunities, and next steps.
• Innovation & Continuous Improvement: Challenges the status quo and seeks better, more efficient ways to operate.
• Humility & Team-First Mentality: Supports the team at all levels — no task is beneath the role. We are all broom-pushers.