Population Health Pharmacist/Quality Measures

About the role

The Carolina Assessment of Medications Program (CAMP) is the population health pharmacy team within the UNC Health System. The quality measure pharmacist will be responsible for UNC Health’s performance on value care contract measures related to quality measures prioritized by the UNC Health Alliance (e.g., statin use measures, polypharmacy-related measures, and medication adherence measures). The quality measure pharmacist will conduct in-depth chart reviews to assess the patient’s medication use experience, and engage in outreach to pharmacies, providers, and patients. The pharmacist will also be responsible for cosigning medication adherence pharmacy technician encounters and addressing patient questions/escalations that necessitate the pharmacist’s expertise. Leveraging this information, the quality measures team will work diligently with the care team and patient to coordinate resources and reduce/eliminate barriers to medication adherence and gap closure. By successfully improving adherence and medication use across the population, the team supports efforts to improve health outcomes, lower health care expenditures, and provide an improved experience for patients and providers. This is a remote position with occasional onsite work from our Morrisville, NC office. The employee must live in North Carolina.

Responsibilities

• Responsible for quality measure work at a volume projected to achieve performance goals, set by UNC Health leaders. The pharmacist is expected to be flexible as measures and targets can be modified in response to business needs.
• Utilizes and analyzes patient, pharmacy, medical record, and payer data to provide optimal drug therapy recommendations.
• Assesses the patient's medication therapy regimen and makes appropriate clinical recommendations and interventions with the provider and/or patient.
• Serves as a subject matter expert on the medication adherence measures and supports the medication adherence pharmacy technicians. This includes leading medication adherence rounds, reviewing and cosigning pharmacy technician encounters, providing real-time feedback to technicians to ensure standard processes are followed and optimized, and responding to questions and escalations in a timely and helpful manner.
• Completes required documentation such as notations in the medical record, controlled substances documentation, etc. as required.
• Prepares for and attends stakeholder meetings as needed.
• Counsels patients and appropriate family members regarding pharmaceutical care issues as requested or required.
• Adheres to federal, state, local and institutional policies, procedures, standards and regulations.
• Identifies and participates in process improvement opportunities, which include, but are not limited to, troubleshooting, prioritization, and workflow optimizations.
• Precepts students, residents, interns and participates in training pharmacy staff as required.
• Remains anchored in the UNC Health Values, aligned with the goals of the Pharmacy Quality Measures team, and is accountable for the care provided, work processes, and outcomes.

Qualifications

Education

• PharmD or BS Pharmacy Degree

Licensure/Certification

• Active pharmacist licensure with the NC Board of Pharmacy or obtainable before initiation of employment.
• Recent graduates of ACPE-accredited colleges/schools of pharmacy may fill this role while pending initial pharmacist licensure, but are subject to limitations mandated by the NC Board of Pharmacy and must obtain licensure within 6 months of orientation or sooner if required for operations.

Experience

• No prior experience required.

Knowledge, Skills & Abilities

• Exhibits strong communication skills with a commitment to giving and receiving feedback respectfully and effectively.
• Collaborates effectively with technicians, colleagues, providers, and external stakeholders ensuring shared accountability and high performance.
• Demonstrates a high degree of self-motivation by independently identifying issues, troubleshooting problems, and implementing effective solutions with minimal supervision.
• Drives accuracy through attention to detail and clear documentation.
• Maintains the ability to interpret quality measures and translate them into actionable interventions.
• Maintains adaptability within workflow and priorities.
• Contributes to process improvement.

Pay

Salary Range: $51.50 – $74.01 per hour (Hiring Range). Pay offers are determined by experience and internal equity.

Schedule

• Work Type: Full Time
• Standard Hours Per Week: 40.00
• Work Assignment Type: Hybrid (remote with occasional onsite work from Morrisville, NC office)
• Work Schedule: Day
• Job Location: Morrisville, NC (employee must live in North Carolina)
• Exempt From Overtime: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System. This is not a State employed position.