POOL SPRINTER (SEASONAL)

About the Role

Coordinates food orders from servers at the kitchen line and effectively picks up and serves items ordered to each guest by seat. Also performs side service functions as required, all while adhering to Company standards, policies, and procedures.

Responsibilities

• Redefine hospitality at Graton Resort & Casino while living, supporting, and promoting company values.
• Perform duties in accordance with Graton Resort & Casino standards, policies, and procedures.
• Inform immediate supervisor of product shortages and equipment needs.
• Know the venue floorplan, including all seat and table numbers.
• Maintain a positive, professional demeanor at all times.
• Follow safety rules, health standards, and emergency procedures.
• Know the location of the SDS booklet for your area.
• Notify the manager on duty of any guest-related opportunities or concerns.
• Greet guests with a smile and a pleasant disposition in a timely manner.
• Be familiar with the menu and preparation of menu items.
• Deliver food orders quickly and accurately.
• Collect and dispose of used dishware, utensils, towels, and other service items.
• Complete assigned side work and additional daily tasks.
• Maintain cleanliness and ensure supplies in outlet areas are well-stocked.
• Report catering inconsistencies to the Chef for resolution.
• Remove trash from the bar area, storage room, and surrounding areas.
• Collect warehouse orders and restock shelves.
• Keep lounge chairs and tables organized.
• Restock linens throughout the day and deliver pool linens to designated areas.

Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet business needs.