Pool Renovation Sales Consultant

About the role

In this role, you’ll act as a trusted advisor to prospective customers, leading scheduled appointments and taking the time to understand their needs, goals, and vision. Rather than a transactional approach, you’ll guide customers through available options, provide thoughtful recommendations, and help them make informed decisions with confidence. By focusing on education, transparency, and long-term relationships, you’ll deliver solutions that create value for the customer while driving successful outcomes for the business.

Essential Functions and Responsibilities

• Meet with customers to present and explain Anthony & Sylvan pool renovation options, backyard offerings, and services; assess customer needs and create designs or product recommendations using design software and professional sales techniques
• Congduct timely follow-up after initial customer meetings until the renovation is sold or the opportunity is closed, presenting company marketing and sales materials in a structured manner
• Run all sales appointments as assigned by the Lead Manager and coordinate availability and scheduling needs accordingly
• Collaborate with Customer Care and Operations teams to ensure consistent, aligned communication and a seamless customer experience
• Utilize Retail Cost Breakdown (RCB) methodology and standard pricing tools to determine customer pricing; partner with the Director of Sales Operations for bid pricing outside established guidelines
• Participate in marketing activities including seminars, trade shows, telemarketing events, and local networking to generate leads and referral relationships
• Prepare and maintain required sales reports, including activity, follow-up, closings, and goal adherence, and assist with the development of local marketing efforts and sales collateral
• Other duties as assigned

Qualifications

• Education: Bachelor’s degree preferred
• Licenses/Certifications: None specified
• Years of Experience: Three plus years successful B to C sales experience required; prior swimming pool experience required; landscaping Design including design software experience strongly desired
• Required Skills & Abilities: Microsoft Office; proficiency in Word, Excel, Power Point, Outlook; working knowledge of CRM software; swimming pool build and service knowledge a plus; customer service orientated; works well under pressure to meet deadlines; excellent interpersonal and communication skills - both written and spoken; strong negotiating skills to persuade and influence others; participates and works well in a team-based environment; ability to develop and deliver presentations; excellent organization and follow-up skills; positive and outgoing personality
• Travel Requirements: 90% within territory
• Other Requirements: Must be committed and willing to put in the necessary time to be successful; able to work nights and weekends; must be comfortable being compensated under a 100% commission pay structure after an initial period on salary

Physical Requirements

• Ability to work in outdoor environments under varying weather conditions
• Ability to lift and carry up to 30 pounds; often greater than 30 pounds
• Ability to stand, walk, climb, stoop, kneel, crouch, and crawl
• Ability to wear required PPE (e.g., hard hats, safety boots, gloves)
• Perform sedentary work performed in an office environment
• Ability to communicate promptly and clearly via phone and computer
• Ability to drive or travel between job sites as needed