Pool Desk Attendant

Key Responsibilities

• Maintain the safety of members and guests in and around the pool during posted hours and special events.
• Enforce all pool rules and club policies to ensure a safe environment.
• Greet members and guests warmly, assist with check-in, and verify membership or access as needed.
• Collect and submit pool-related revenue, charge slips, and other required documentation each day in accordance with club policies and procedures.
• Maintain the cleanliness and appearance of the pool area by removing towels, trash, and personal items left by members, guests, and employees.
• Reset and straighten pool furniture at the start of each shift, throughout the day, and before closing.
• Build positive relationships with members by learning and using their names, providing attentive service, and fostering a welcoming atmosphere.
• Complete all daily assignments and side work as directed, ensuring pool operations run smoothly and meet club standards.

Additional Duties

• Assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Demonstrate good teamwork.
• Maintain professional, impeccable appearance.
• Solve problems proactively, utilizing all available resources.
• Maintain good conduct and safe working habits.

Physical Requirements

• Ability to stand, walk, swim, and remain alert for extended periods.
• Ability to work outdoors in varying weather conditions, including heat and sun exposure.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, and bending as needed to perform rescues or assist members/guests.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally, including during water rescues when moving equipment.
• Effective communication skills, including the ability to hear, speak clearly, and maintain sufficient visual acuity to monitor swimmers and identify safety concerns.

Primary Tools/Equipment

• Pool access scanner or member check-in system (if applicable)
• First aid kit / AED access (if trained/certified)
• Towel bins and laundry carts
• Skimmer nets for debris
• Cleaning supplies
• Broom/mop
• Umbrella and chair
• Pool furniture
• Sunscreen station supplies
• Water stations
• Work Schedule