Pool Attendant

General Accountabilities

• Greets all guests in a courteous manner, displaying a helpful, CARiNG attitude of EXCELLENCE
• Assists guest with related Pool needs (i.e., towels, chair cushions, etc.)
• Efficiently attends to and serves guests who are utilizing the pool
• Maintains access of Pool services to ensure only Hotel guests have utilization of the amenities
• Keeps respective area(s) clean and organized
• Stocks, maintains, and cleans areas
• Responds to guest inquiries and requests
• Solves issues in a timely, friendly, and efficient manner
• Provides directions and guidance to guests inquiring about the Hotel, amenities, and surrounding area

Qualifications

• High School Diploma or equivalent
• Excellent service standards, guest relations, and etiquette
• Must be able to work outside for long periods of time
• Abide by company appearance standards and with the designated uniform
• Ability and dedication to exceed service standards
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization
• Proficiency in oral and written communication skills in English
• Must be able to work variable shifts, weekends, holidays, and special events as needed