Pool Attendant

About the role

The successful candidate will perform the functions of a pool attendant and maintain the daily operations at the Recreation Center, Three Graces and Infinity Pools, consistent with the goals and directives of the Food & Beverage Managers.

Responsibilities

• Able to ensure the safety of all pool patrons, whether in or out of the pool, of all ages.
• Available to work various hours and shifts as dictated by the needs of the operation.
• Maintains the Recreation Center Pool, Three Graces Pool, Infinity Pool, locker rooms, and Recreation Center in a clean, neat, and orderly fashion, including opening/closing, answering the phone, and checking members/guests both in and out, according to established procedures.
• Keeps both Recreation Center and Three Graces Pools and storage areas neat and in safe working order.
• Setting up pools with pool chair covers and rolled towels. Replacing pool chair covers and towels once each member and guest officially leaves.
• Welcome, check in, and escort members and guests to available seating. Guide guests through food service offerings, times, and coordinate assistance with servers/bartenders.
• Ability to move umbrellas, chairs, and tables for member and guest convenience. Ensure neat and safe working areas at the Recreation Center Pool, Three Graces Pool and Infinity Pool to include daily cleaning, vacuuming/skimming the pool, scrubbing tiles, sweeping the pool deck, throwing away trash, and any other necessary tasks.
• Helps to clear empty dishes, glasses and trash along the pool deck, and pool adjacent areas.
• Assists in promoting and selling food/drink/merchandise available at the pools.
• Checking IDs at the Infinity Pool to ensure guests and members are 21 years old or older.
• Communicating pool maintenance and equipment/supply needs with requisite departments and leadership in a prompt manner.
• Help communicate to guests, pool closures related to cleaning, maintenance or inclement weather in a professional tone.
• Helps dispose of all trash in F&B service areas and coordinates with housekeeping emptying of large trash bins and towel pick-up.
• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Provide extraordinary service that is "Enriching by Nature."
• Establish cross-departmental channels of communication among teammates that are consistent and complete.

Qualifications

• Able to interpret / extract information and / or perform arithmetic functions.
• Has the need for good communication skills and patience.
• Formal Education and Job-Related Experience: High School enrollment, High School Diploma or GED.
• Licensed, Registered, and/or Certified Required: Must have or be able to obtain CPR & First Aid Certificates. Lifeguard and/or Water Safety preferred.

Additional Duties And Responsibilities

• Absorb and execute feedback from guests and members.
• Interface positively with other departments, offering assistance when needed.
• Displays care in use of equipment and maintains an organized and professional work environment.

Position Requirements

• Minimum Knowledge & Skills: Requires the ability to interpret / extract information and / or perform arithmetic functions. May require typing, record keeping, or word processing. Has the need for good communication skills and patience.
• External And Internal Personal Contact Communications: Daily – Verbal & Written Weekly – Verbal & Written Occasionally – Participate in one-on-one coaching sessions. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication.
• Additional Licenses And/or Certifications Required: YES - CPR Certification, Food Protection Manager Certification, Food Handler Certification, Alcohol Server/Seller Certification.