Pool Bartender, Food & Beverage

About the role

The Pool Bartender position is part of the Food & Beverage department at IronOaks at Sun Lakes, a resort community in Chandler and Sun Lakes, Arizona. The community offers a variety of amenities including two clubhouses, 45 holes of golf, fitness facilities, tennis courts, pickleball courts, softball fields, pools, and trails.

Responsibilities

• Create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area.
• Respond to guest questions and speak with enthusiasm about other resort services.
• Greet and serve guests in an energetic and friendly fashion; listen to determine beverage preferences and make drink recommendations.
• Notice and report potential safety issues or customer concerns to a supervisor.
• Meet with staff at all levels to develop a common vision, discuss current needs, and plan for future Food & Beverage functions.
• Respond to incoming food and beverage phone calls.
• Mix drinks and serve wine and beer; take food and beverage orders from guests and/or waiters and waitresses; prepare to-go orders; replenish bar snacks.
• Handle cash and card transactions, ensure charges are accurate and return correct change to guests; balance the cash register.
• Maintain a clean work area; remove trash, wash all glasses and equipment, and clean the bar area according to quality and safety procedures.
• Oversee and assist in all Food & Beverage functions (i.e. corporate parties, weddings).
• Prepare beverages, supplies, and other bar setups for banquets and other functions.
• Attend culinary exhibitions and educational seminars to stay current regarding developments in the Food & Beverage industry, as requested.
• Other duties and responsibilities may be assigned.

Qualifications

• High School diploma preferred.
• One year experience bartending, in a resort facility preferred.
• Must meet the state and federal minimum age requirement for serving alcohol.
• Current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).
• Ability to add, subtract, multiply and divide; must be able to calculate discounts, and percentages.
• Ability to speak effectively and present information to another person and in small group situations with guests and team members.
• Ability to read and comprehend simple instructions, short correspondence and memorandums.
• Ability to pay attention to details and be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends.