Pool Bartender

About the Company

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets.

About Our Property

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience.

Responsibilities

• Warmly greet and acknowledge guests and take drink and food orders; provide information about menu items and look for opportunities for additional sales (upselling).
• Engage with guests in a friendly and professional manner, assessing needs and making recommendations.
• Check identification of guests to verify they are of legal drinking age.
• Prepare and serve a wide variety of craft cocktails, beer, wines, and food. Must have a thorough knowledge of menu offerings.
• Demonstrate attention to detail, properly using drink mixing tools and techniques.
• Prepare the correct garnishes for cocktails.
• Accurately process transactions through the point-of-sale system ensuring cash, credit, and debit transactions are recorded accurately.
• Respond appropriately to customer concerns.
• Follow alcohol awareness procedures for preventing intoxication and deal with intoxicated guests.
• Ensure a clean, sanitized, and well-stocked bar.
• Stock and clean glassware through the operation and maintenance of the glass washer and sanitizer, including stocking and maintaining single-use equipment in bar operations.
• Restock and replenish bar inventory and supplies as needed.
• Perform opening and closing side work, as directed.
• Follow health, safety, and sanitation guidelines.
• Inventory all beverages and operational supplies, order replacement items as needed.
• Build guest loyalty by using the guest’s name after it is obtained.
• Maintain a clean, organized work environment that is free of safety hazards, which may include sweeping and mopping.
• Ensure compliance with all local, state, and federal laws and regulations, including those relating to food safety.
• Perform other duties as assigned.

Requirements

• Minimum 21 years of age.
• ServeSafe Food Handler’s Certification or equivalent.
• Minimum of one (1) year bartending experience.
• Knowledge of federal, state, and local liquor laws.
• Bilingual is a plus.

Skills

• Ability to work varied shifts, including weekends and holidays.
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines.
• Mature personal discretion and sound judgment.
• Professional appearance and demeanor, adhering to all grooming and uniform guidelines, including slip-resistant shoes.
• Enthusiastically support decisions once they have been made by management.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high-energy and demanding environment.
• Excellent time management skills and attention to detail.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods and demonstrate good judgment when dealing with customers and peers.
• Excellent customer service skills and an ability to communicate effectively in English.
• Strong self-motivation and organizational skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Ability to keep the bar organized, stocked, and clean.