Pool Attendant

Responsibilities

• Clean, prepare, and stock supplies for the pool and health club
• Maintain pool by vacuuming, washing decks, flushing gutters, straightening pool furniture, and removing trash and used towels
• Maintain health club by vacuuming, wiping down equipment, and removing trash and used towels
• Assist in ensuring health club and pool usage rules are adhered to for the safety of guests and employees
• Assist guests with equipment and respond to guest needs
• Arrive on time and work scheduled shifts in proper uniform
• Attend department meetings as scheduled
• Maintain a consistent professional and positive attitude when communicating with guests and associates
• Report incidents of guest dissatisfaction or other significant matters to manager/supervisor for corrective action
• Comply with all policies and procedures
• Practice safe work habits and follow sanitary, safety, security, and emergency procedures
• Write shift reports, including documentation of theft, accidents, or injuries when assigned
• Check with manager/supervisor before leaving the work area
• Perform special projects and other responsibilities as assigned
• Participate in task forces and committees as requested by management
• Complete any other tasks or duties as requested by management

Requirements

• High school education, equivalent, or related experience
• Ability to swim
• Certification in CPR and Basic First Aid preferred
• Familiarity with hospitality industry practices preferred

Skills

• Ability to provide friendly and professional guest service
• Understanding of proper cleaning techniques, procedures, and brand standards
• Ability to operate a vacuum, mop, and use cleaning supplies correctly
• Understanding and enforcement of pool and health club safety and usage rules
• Ability to obtain first aid certification
• Ability to remain calm, take proper steps, and direct others in an emergency
• Ability to compile facts, identify issues, and resolve basic matters in a timely manner
• Ability to follow policies and procedures to determine appropriate courses of action
• Proficiency in operating computers, phones, and other office equipment
• Strong attention to detail with good organizational and time management skills
• Consistent professional attitude and behavior with effective listening and communication skills
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient

Working Conditions & Physical Effort

Physical work is a primary part of the job. Work is performed inside and outside the hotel with exposure to cleaning supplies, equipment, and machinery. The role involves:

• Exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises
• Following basic safety precautions and using protective equipment as required
• Extended standing, walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 100 lbs
• Speaking, listening, and writing as part of job duties
• Close vision, with or without corrective lenses