Pool Attendant

About the Role

Assist all guests at poolside with towels and seating. Maintain the cleanliness and organization of all supplies, equipment, and work areas while ensuring guest safety and enjoyment.

Responsibilities

• Greet all guests arriving at the pool in a professional, friendly, and engaging manner.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, regardless of how busy or the time of day.
• Maintain positive guest relations at all times.
• Maintain complete knowledge of daily house count, VIPs in-house, arrivals/departures, all hotel facilities and services, and hours of operation for each F&B outlet.
• Obtain clean towels from Laundry and transport to pool deck; fold and stack towels.
• Open, set up, and organize pool deck.
• Set up pool furniture, towels, and umbrellas.
• Remove trash and debris from all work areas and pool facility.
• Sweep, wash down, mop, and clean the pool deck; use squeegee to dry decks.
• Check pool restrooms and shower areas throughout shift for supply levels, cleanliness, and working order. Notify the proper departments with any needs.
• Adhere to all pool safety standards, including safety procedures for adverse weather conditions.
• Collect dirty towels left on chairs and pool deck.
• Utilize first aid and lifesaving procedures when situations demand.
• Complete closing duties. Return soiled towels to Laundry.