Jobs · Customer Service · Arizona

Pool Attendant

Four Seasons Resort Scottsdale · Scottsdale, AZ · 1 mo ago
On-siteCustomer ServiceFull-time

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. We believe in recognizing a familiar face, welcoming a new one, and treating everyone the way we would want to be treated ourselves.

About the location

Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world‑class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends provide easy escapes to Sedona’s red rocks, the Grand Canyon, or Arizona’s diverse desert and mountain landscapes.

About the Role

Four Seasons Resort Scottsdale is seeking an enthusiastic, guest‑focused Pool Attendant to support a welcoming and enjoyable poolside experience. The role includes assisting with seating arrangements, providing towels, water, and pool amenities, maintaining the appearance and cleanliness of the pool area, and supporting poolside food and beverage service with professionalism, efficiency, and a positive attitude.

Responsibilities

  • Maintain cleanliness, organization, and overall appearance of the pool, pool deck, and surrounding guest areas.
  • Deliver exceptional guest service by welcoming guests, providing information and orientation, assisting with requests, and offering safe guidance within the pool area.
  • Stock, distribute, and replenish towels, umbrellas, covers, amenities, and other pool supplies while monitoring and reporting inventory needs.
  • Promote a safe environment by enforcing pool policies and procedures, ensuring compliance with safety standards, and promptly reporting accidents, injuries, or concerns to Security.
  • Monitor area conditions, promptly report equipment malfunctions or maintenance issues, and support operational needs by completing additional pool attendant duties as required.

Requirements

  • 1–2 years of food and beverage service experience, preferably in a high‑volume luxury hotel, resort, or upscale hospitality environment.
  • Strong attention to detail, a positive guest‑focused attitude, and a commitment to delivering exceptional service.
  • Ability to work outdoors for extended periods in a desert climate, including temperatures that may reach or exceed 100°F, while remaining active and attentive throughout an 8‑hour shift.
  • Physical ability to stand and walk for 6–8 hours per day, lift and carry up to 40 pounds, and push or move up to 100 pounds.
  • Valid Maricopa County Food Handler’s Card.
  • Valid authorization to work in the United States.

Benefits

  • Comprehensive health benefits including medical, dental, vision, and life insurance.
  • 401(k) plan with company match.
  • Exclusive employee rates at Four Seasons Hotels & Resorts worldwide.
  • Paid time off, including vacation, sick, and holiday pay.
  • Complimentary uniforms with dry‑cleaning service.
  • Complimentary shift meals and on‑site parking.
  • Career growth opportunities, including learning programs and tuition reimbursement.
  • A culture of care, respect, and inclusion, with recognition programs, employee events, and a strong sense of community.

Schedule

Full‑time position. Shift start times include 8:00 am, 9:00 am, 9:30 am, 10:00 am, and 10:30 am. Flexibility to work early mornings, evenings, weekends, and holidays is required.

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