Policy Print Specialist

About the role

As a Policy Print Specialist at iA American, you will play a key role in ensuring policy documents are processed, assembled, and delivered accurately while supporting compliance and operational excellence. This position offers an opportunity to showcase your organizational skills and attention to detail within a caring and trustworthy company that prioritizes people and their development.

Responsibilities

• Reviewing policy print materials for accuracy, assembling print packets, and preparing them for mailing.
• Including required forms, inserts, and product-specific documentation in policy packages.
• Maintaining adequate supply inventory and coordinating replenishment needs with the Lead Print Specialist.
• Identifying and reporting incorrect or questionable policy print materials.
• Processing returned policy contracts and re-mailing them within established service standards.
• Scanning, routing, and organizing applications and policy documentation.
• Supporting daily production reporting and ensuring state-specific compliance requirements are met.
• Maintaining accurate records of paper and transmitted applications received.
• Assisting with FirstNet reporting and uploads as needed.
• Locating and retrieving historical documents from storage.
• Completing training requirements within established timelines.
• Conducting business in accordance with all applicable laws, regulations, company policies, and compliance standards.

Requirements

• High school diploma or General Education Degree (GED).
• Ability to stand for 3-4 hours daily and lift 10-15 pounds throughout the workday.

Skills

• Exceptional attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to thrive in a fast-paced environment and prioritize competing tasks.
• Works well independently and as a team player.
• Adapts quickly to changing procedures and business needs.
• Strong computer skills, including proficiency with Microsoft Office and ability to learn new systems quickly.
• Strong analytical and critical thinking abilities.
• Positive, learning-oriented attitude with a commitment to continuous improvement.

Benefits

• Flexible Health, Dental, and Vision insurance.
• 401(k) with company match.
• Paid Time Off (PTO).
• Employee and Family Assistance Program.
• Ergonomic furniture program.
• Performance bonus opportunities.

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.