Police Telecommunicator

Qualifications

• Must have a high school diploma or GED equivalent.
• Must have security clearance and CCH check for assessing security-alarm passcard data.
• Working knowledge of radio communications preferred.
• TCOLE Telecommunicator Certification preferred.
• Applicants without a TCOLE Telecommunicator Certification must meet the requirement set forth by TCOLE to obtain a TCOLE Telecommunicator Certification and must obtain the certification within twelve months of employment.
• Must be proficient in verbal and written communication.
• Must be able to work shift-work, holidays, and weekends.
• Must have working knowledge of computers.
• Must be able to act and react with professional poise and effectiveness in stressful and/or emergency situations.
• Must have command of English language and be able to communicate clearly over the telephone and radio.
• Must have a high level of customer service skills.
• Physical requirements: sitting, standing, walking, bending and computer keyboard activity.
• Maintain confidentiality of information, data and records.
• Experience with Computer Aided Dispatch (CAD) preferred.
• Experience with operation of CCTV systems preferred.

Terms Of Employment

Salary/Paygrade: $18.91/HP3 Salary (based on verifiable job-related experience) as set by the Board of Trustees.

Essential Functions

• Operate digital two-way radio and telecommunications system.
• Operate TLETS, TCIC/NCIC systems.
• Issue district vehicles to employees.
• Operate Police Department's computer records management system (CAD and RMS).
• Operate fire and burglar alarm monitoring system.
• Operate video monitoring systems.
• Be first point of contact for public after hours at Police Department.
• Perform other duties as assigned.

Regular and Reliable Attendance

Regular and reliable attendance is an essential job function.

Tools/Equipment Used

• two-way radio,
• alarm system and other security equipment,
• fire extinguisher,
• standard office equipment including computer and peripherals.

Posture

• Prolonged sitting and standing.

Motion

• Strenuous walking and climbing;
• Frequent keyboarding/mouse,
• Prolonged driving.

Lifting

• Moderate lifting and carrying (15-44 pounds) 10-50 pounds frequently;
• 50-100 pounds occasionally.

Environment

• Work inside and outside (moderate exposure to sun, heat, cold, and inclement weather),
• Moderate exposure to noise,
• Frequent district-wide travel.

Other

• Exposure to extended periods of sitting, viewing monitors, and/or talking on the telephone or radio.

Mental Demands

• Maintain emotional control under stress;
• Prolonged hours;
• Able to work shifts including rotating shifts/days off;
• May be on call 24 hours per day.