Police Dispatcher - Public Safety

Job Duties

• Receives, processes, and transmits information related to emergency and non-emergency calls for service for University Police and University Health System Security officers utilizing telephones and two-way, multi-channel radio systems in a professional, courteous, and efficient manner.
• Maintains a detailed record and log of law enforcement and security activities and required reports, in accordance with agency, local, state, and federal policy.
• Dispatches appropriate law enforcement and security resources to calls for service within the proper jurisdiction, utilizing a two-way, multi-channel radio system.
• Operates multiple computer workstations for the purpose of documenting calls for service, sending and receiving inter- and intra-state information related to wanted persons, stolen property, vehicle registration, and stolen vehicles, and accessing data related to the National Crime Information Center (NCIC), National Law Enforcement Traffic System (NLETS), Kansas Criminal Justice Information System (KCJIS), and other law enforcement computer programs, for official purposes only while following agency, state, and federal policy.
• Provides external communications to University and Health System personnel, internal and external stakeholders, and the campus community and public at large related to significant campus events, including natural disasters or hostile event situations.
• Participates in internal or external training and learning opportunities to establish new concepts, reinforce best practices, or improve performance.
• Maintains all appropriate certifications related to the position.
• Maintains all department-issued equipment related to job duties or daily operations, and makes prompt, appropriate notification of equipment issue or failure.
• Performs other related duties as assigned by Communications Supervisor or Communications Specialist Manager.

Qualifications

• Education: High School Diploma or GED.
• Candidate must be free of any felony or violent misdemeanor convictions.
• Hearing must be correctable to a range that allows normal radio and telephone conversations with field units.
• Vision must be correctable to a range that will allow reading and/or viewing of computer display terminals, maps, printouts, and CCTV monitoring positions.
• Must have a corrected typing speed of at least 30 words per minute (WPM) with 90% accuracy.
• Subject to an extensive background check, psychological examination, and drug screen.
• Required to maintain availability to work all days and all shifts, including nights, weekends, and holidays, based on staffing needs.
• Within 90 days of appointment, required to complete the APCO Public Safety Telecommunicator course.
• Recertification must be maintained every two (2) years.
• Within 180 days of appointment, required to complete the NCIC certification.
• Must possess a valid Kansas or Missouri Driver's License.

Benefits

The University of Kansas Medical Center offers a comprehensive benefits package that includes:

• Health, dental, and vision insurance coverage beginning on day one, with health expense accounts and generous employer contributions if the employee participates in a qualifying health plan.
• Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans.
• Paid time off, including vacation and sick, beginning accrual upon hire, plus ten paid holidays.
• One paid discretionary day after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave after 12 months of employment.
• A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b).

For more details, please visit https://www.kumc.edu/human-resources/benefits.html.