Police Dispatcher

Essential Duties & Responsibilities

• Receives, evaluates, prioritizes, and relays information for incoming emergency and non-emergency calls.
• Dispatches necessary personnel, equipment, and refers calls of a more difficult or questionable nature to a supervisor of the department involved.
• Receives and transmits radio messages to and from units operating in the field; receives and transmits radio messages to state, federal, and county units as necessary.
• Acts as a reference source and broadcasts information to units in the field such as pick-up notices for wanted persons, stolen vehicles, suspect vehicles, and wanted property.
• Maintains radio communications log and the locations of personnel and equipment.
• Assists in training new personnel and maintains proficiency in the use of communications equipment, record-keeping systems, reference material, city geography, and related skills.
• Provides a variety of general information.
• Operates teletype as necessary and acts as cashier or notary when required.

Records Management

• Maintains records for storage, retention, retrieval, and purging as necessary according to established methods and procedures.

Supervisory Responsibilities

• None.

Qualification Requirements

• Education and/or Experience: High school diploma or general education degree (GED).
• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Supplemental Information: Other Required Knowledge, Skills, and Abilities: Some knowledge of the street system and physical layout of the City. Ability to learn the operation of communication equipment. Ability to learn modern office practices and procedures. Ability to follow established bookkeeping procedures. Ability to react effectively in emergency and stressful situations. Ability to perform work requiring excellent dictation, hearing, diction, and a clear voice. Certifications, Licenses, Registrations: Ability to be bonded. Must be certified by the Wyoming Law Enforcement Academy and Wyoming Division of Criminal Investigation.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee frequently is required to sit. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

City of Riverton Employee Benefits

• Comprehensive Medical & Dental Plan
• State of Wyoming Retirement
• Lincoln National Life Insurance
• 457 Deferred Compensation Plans
• Voluntary Life Insurance
• Voluntary Vision Insurance
• Voluntary Life Flight Insurance
• Employee Assistance Program
• Paid Holidays, Vacation, PTO, Personal, Sick, & Funeral Leave