Police Dispatcher

About the role

The incumbent is responsible for maintaining effective and efficient communication between the University Law Enforcement Headquarters, University Police Officers, Parking Officers, other outside emergency, law enforcement agencies and the public.

Responsibilities

• Receive and record information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as radio transceiver, 911 System, JDIC/CELTS terminal, telephones, University fire and burglar alarms, emergency signaling devices, and other telecommunication equipment.
• React quickly and think clearly in emergency situations, evaluate information received, and coordinate the proper action to take.
• Utilize PC-based Computer Aided Dispatch (CAD) system to enter and dispatch work.

Requirements

• Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively.
• Must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course.
• Must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.
• Must possess a valid California driver license.

Qualifications

• Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases.
• Bachelor’s degree from an accredited four-year college or university in Criminal Justice, Justice Administration or a related field.
• Bilingual speaking ability.

Desired Qualifications

• Bachelor’s degree from an accredited four-year college or university in Criminal Justice, Justice Administration or a related field.
• Bilingual speaking ability.

Pay

Salary Range: $4,611- $6,718/Monthly (Budgeted Hiring Salary Range $4,611 - $4,991/Monthly)

Schedule

Full-Time, Varies-Rotating: Weekends, Holidays; non-exempt classification.