City Dispatcher

Success Profile

• Detail-oriented
• Goal-centric
• Motivational
• Strategic
• Collaborative
• Results-oriented

The Core Values That Drive Us

• Customer first
• Safety
• take care of each other
• dignity and respect
• do the right thing
• community

Position Summary

Oversees efficient freight movement to meet customer demands through dispatching, supervising, and scheduling pickups and deliveries.

Major Tasks and Responsibilities

• Optimizes driver and equipment allocation for efficient customer demand fulfillment.
• Supervises truck loading, unloading, and material and product movement activities.
• Manages driver assignments and shipping information in data management systems.
• Equips drivers with essential information and equipment details for efficient task execution.
• Trains new hires in job responsibilities and conducts road tests.
• Provides delivery status updates and ensures customer satisfaction.
• Develops a professional rapport with their assigned drivers.

Preferred Qualifications

• Bachelor’s degree in business or a related field.
• 2+ years of transportation and/or dispatch experience.
• Proficiency in Microsoft Office and AS400.

Benefits

• Health Benefits: Comprehensive medical, vision and dental coverage at reduced rates – not to mention 100% free medical premiums after 10 years with Saia.
• Physical Wellness: Comprehensive program focused on preventive care, early detection of conditions, condition management and One Pass gym memberships through our partners including United Healthcare, Teladoc and Livongo.
• Protection: Company-paid coverage (disability, life) as well as low-cost supplemental coverage (life, critical illness, accident, etc.) and other programs like the Employee Disaster Relief Program.
• Flexibility: Company policies and programs that support flexibility, such as paid time-off, including but not limited to vacation, sick days and holidays.
• Financial Well-being: Competitive pay, company match on our 401(k) and Roth 401(k) retirement programs with immediate vesting, employee stock purchase program, flexible spending accounts, legal insurance, financial planning and more.
• Perks: Anniversary program, job referral bonuses, scholarship program and more.
• Emotional Wellness: Company programs that provide support include our Employee Assistance Program (EAP) and behavioral health coverage through our medical plan.

Related Content

• Corporate Responsibility: Check out our latest Corporate Responsibility Report to learn more about our commitment to the environment, those with whom we work, and the communities that sustain us.
• Our History: It's been a long and exciting road. We look forward to driving business as a company and community partner for another 100 years.
• News & Press Releases: Learn about the latest Saia news and press releases here.