Police Assistant - Police Transit Bureau

About This Position The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence. The Phoenix Police Department's Transit Unit is seeking qualified candidates for a Police Assistant opportunity. The Police Assistant role primarily supports enforcement activities to ensure the safety and security of transit employees and passengers throughout the City of Phoenix. Responsibilities Include Responding to calls for service that do not require the presence of a sworn officer and providing investigative support to sworn personnel within the Transit Unit.Supporting special event staffing and evidence collection.Assisting with citation processes related to civil traffic investigations. Work Hours: This position will be 1st shift 0600-1600 or 2nd shift 1500-0100 working Monday-Thursday or Tuesday-Friday. Upon initial assignment, there will be a 6-8-week training program and an 8-week academy for new police assistants. IDEAL CANDIDATE Ability To Demonstrate strong written communication skills.Maintain exceptional organizational abilities. SALARY Pay Range: $23.06 to $35.78 per hour. Hiring Range: $23.06 to $28.04 per hour. Pay Range Explanation Pay range is the entire compensation range for the position classification.Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.Promotions occur when the last two digits of the pay grade increase.Demotions occur when the last two digits of the pay grade decrease.Lateral transfers occur when there is no change to the last two digits of the pay grade.When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit. Benefits A comprehensive benefits package is offered which includes: Traditional pension with employer and employee contributions, click here for more details: Pension Information.401(a) and 457 plans with employer contributions.Choice of generous medical HMO, PPO, or HSA/HDHP plans.Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.Wellness incentive of up to $720 annually.Dental, vision, and life insurance options.Employer paid long-term disability.Free Bus/light rail pass.Tuition reimbursement program up to $6,500 per year.Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.Federal Student Loan Forgiveness offered through Savi. For more details, visit: Unit 003 Benefits. Minimum Qualifications Two years of public contact or customer assistance experience.Other combinations of experience and education that meet the minimum requirements may be substituted.All finalists for positions are subject to a criminal background check applicable to the department or position.Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.For information regarding pre-screening and driving positions, click here.The City job description can be found here.Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here. Preferred Qualifications The minimum qualifications listed above, plus experience with: Handling confidential documents.Customer service, in person and on the telephone.CLIPS, RMS and pre-booking. RECRUITMENT DATES Recruitment closes August 31, 2026. All materials must be received by 11:59 p.m. on this date. This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future. How To Apply Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address. WE ARE HERE TO HELP Job interviews may be held by video or audio conference.If you are in need of computer resources, click here for free options.Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.Explore other Employment Opportunities with the City of Phoenix.Subscribe to receive e-mail notifications about new employment opportunities.If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form. REFERENCE Police Assistant, JC:62160, ID# 62841, 08/25/26, USM, BL, Benefits:003. Building the Phoenix of tomorrow. #DoWorkThatMakesPhoenixWork City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.