Pole Attachment Rep I

JOB SUMMARY/PURPOSE

Manage the processes for pole attachments to Entergy distribution facilities. Serve as the primary point of contact and liaison between Entergy and the management of all potential attachers.

JOB DUTIES/RESPONSIBILITIES

• Maintain positive and open communications with joint use utilities & third-party attachment owners, responding to problems or concerns from the various cable TV, telephone and other attaching companies
• Ensure billing, auditing, and collecting payments for the companies or organizations who attach their facilities to our poles is complete effectively
• Manage the field/engineering inspection process performed by internal engineering and contract engineering; including staying current on NESC requirements and guidelines
• Provide support for storms for your designated storm role
• Execution and administration of pole attachment agreements with communication companies
• Report progress on collection of outstanding invoices to management and Miscellaneous Accounts Receivable
• Respond to data requests related to measures, benchmarking, and other reports
• Maintain the Attachment Database System (ADS) for all additions and removals on poles in our service area
• Care for and manage new attachment requests, including assignment of and follow-up on inspections to ensure that joint use attachments are installed in compliance with Joint Use/Pole Attachment Contract and applicable Code requirements
• Coordinate transfer of attachments between Entergy and the companies or organizations who attach to our poles; ensure applicable make-ready contribution amounts are accurately calculated, billed and collected
• Coordinate the billing and collection for emergency pole replacement for non-Entergy poles
• Educate operations and design groups as to changes in regulatory requirements and/or other pole attachment process issues; coordinate training and use of NJUNS system throughout operations and design groups
• Potential for managing projects spanning among multiple jurisdictions
• Partner with internal and external customers to develop a good, working relationship to achieve a shared goal
• Create and maintain a working relationship with Customer Accounting, Legal, Engineering, Customer Service, Operations, and Work Management

MINIMUM REQUIREMENTS

• Minimum education required of the position: Bachelors of Business Administration or another related field, preferred.
• Minimum experience required of the position: 5+ years' experience in pole attachments, utility coordination, or a related field.
• Minimum knowledge, skills, and abilities required of the position: Strong knowledge of Entergy's safety policies/rules, Understanding of pole attachment regulation and its applications, Strong communication skills, written and oral as well as the ability to negotiate with internal and external customers, Excellent organizational skills, Ability to work with multiple levels of organizational structure, Excellent interpersonal skills and ability to work in challenging situations, Able to effectively manage multiple projects, simultaneously, Flexible and able to adjust to changing and demanding customer needs
• Preferred experience: Knowledge of Maximo, PeopleSoft Financials, Asset Suite, CCS
• Any certificates, licenses, etc., required for the position: None

WORKING CONDITIONS

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.