Poker Supervisor, Rungood Tournament (Caesars New Orleans)

About the role

As the Poker Supervisor, you are responsible for all aspects of supervising tournament play during the Rungood Event.

Responsibilities

• Demonstrate an effective working knowledge of supervision, policies, and gaming procedures.
• Possess knowledge in all areas of Poker Tournament play, including but not limited to rules of play, registration, and current player of the year standings.
• Communicate all pertinent information to dealers, staff, and other departments to ensure accurate transactions.
• Create an opportunity for fun and excitement by being friendly, supportive, and enthusiastic towards guests.
• Adhere to Caesars Entertainment’s appearance standards.
• Demonstrate positive acceptance of demanding scheduling needs.
• Maintain a clean and friendly environment for guests by cleaning around the work area.
• Oversee employees and provide clear direction regarding their roles and responsibilities.
• Oversee the performance of front-of-house employees and dealers.
• Present oneself as a credit to Caesars and encourage others to do the same.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Complete daily assignments and paperwork related to shift responsibilities and duties.

Requirements

• High school diploma or GED is required.
• Must successfully complete a basic math test and pass a Caesars audition displaying adequate Poker skills.
• Excellent employee and customer service skills are essential.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Must be able to maneuver to all areas of the casino, including assigned Pit area, stairs in Theater, and other spaces during the entire shift.
• Must be able to bend, reach, kneel, twist, and grip items as necessary.
• Must respond calmly and make rational decisions when handling guests’ demands in a fast-paced environment.
• Must tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
• Must read, verify, and sign appropriate documents relating to the game in small areas.
• Must quickly and accurately perform mathematical computations for determining winners, losers, and handling bets.
• Must possess good manual dexterity for quick and accurate handling of chips, cards, and money.
• Must accurately balance the chip bank at the beginning and end of each shift.
• Excellent vision (including peripheral) is needed to protect the games.
• Must work at a fast pace and in stressful situations.
• Must read, write, speak, and understand English.
• Must respond to visual and aural cues.

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is part of Caesars Entertainment, the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions, and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names.

Our mission is to “Create the Extraordinary,” and our vision is to “Create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence.” Our team members live by the values of Together We Win, All In On Service, and Blaze the Trail every day.