POKER ROOM DIRECTOR

Responsibilities

• Maintains day-to-day operations of the Poker Room, ensuring compliance with regulatory and departmental policies.
• Monitors and controls patron relations to achieve a cost-effective and profitable Poker Room operation.
• Safeguards Casino assets and ensures the integrity of gaming tables.
• Oversees the creation of player accounts and player ratings.
• Supervises the Poker Room Shift Managers and coordinates with non-supervisory employees.
• Interviews, hires, trains, and evaluates Team Members.
• Manages the security of the Poker Room, detecting and addressing cheating, fraud, and disruptions.
• Develops and implements marketing promotions, including prize giveaways, jackpots, tournaments, and new product/game recommendations.
• Manages the House Promotional Fund (HPF) and monitors promotional spend.
• Ensures compliance with Poker Tournament Directors Association (TDA) rules and regulations.
• Trains and develops staff members in the Poker Room.
• Recruits and trains Tribal Members, adhering to community and Indian preference guidelines.
• Enforces all applicable regulations under the Code of Federal Regulations, Title 31, Chapter X.
• Manages the enforcement of regulations related to suspicious activity.
• Manages the annual forecasting and budgeting process for the Poker Room.
• Establishes and implements Poker Room policies, procedures, manuals, and job descriptions.
• Acts as a liaison between various departments within the Casino.
• Improves operations through streamlining activities and promoting efficiency.

Qualifications

• High school diploma or GED required.
• 10 years gaming (including Poker Room) experience.
• 5 years of management experience in a high-volume casino Poker Room operation.
• Good PC skills and knowledge of spreadsheet and word processing software.
• Knowledge of tournament experience and strong people management and analytical skills.
• Excellent problem-solving techniques and communication skills.
• Ability to motivate others and handle multiple functions simultaneously.
• Knowledgeable about promotions, advertising, marketing programs, and public relations.
• Strong understanding of the Code of Federal Regulations, Title 31, Chapter X.