Poison Information Provider - Grant - Poison

About the role

Under the direction of the Directors of the Poison Center, the Poison Information Provider (PIP) is responsible for providing initial triage of calls and assisting the Poison Information Specialists in management of home calls and follow-up calls for established patients. Under the direction of the Specialists, the PIP will assist in managing poisoned patients, provide information to the public, and provide administrative support to department staff. The PIP will never be scheduled to work alone, and never in a ratio of greater than two to one, PIP to Specialist. PIPs are responsible for performing job duties in accordance with the mission, vision, and values of the Florida Poison Information Center and Tampa General Hospital.

Responsibilities

• Provide initial triage of calls
• Assist Poison Information Specialists in managing home calls and follow-up calls for established patients
• Assist in managing poisoned patients under the direction of Specialists
• Provide information to the public
• Provide administrative support to department staff

Requirements

• High School graduate or GED
• Either a student in good standing in or graduate of an accredited health-science program (Pharmacy, Nursing, etc.)
• Must be able to use computer and office equipment and have familiarity with databases
• Must have knowledge of medical terminology
• Must be able to complete the Poison Center math examination within 3 months of hire
• Must have excellent phone and communication skills
• Must be comfortable seeking assistance from and/or transferring higher level calls to the Specialist when necessary or as determined by the Directors
• Must be detail oriented and able to synthesize and succinctly report an interview

Work Locations

TGH Main Campus

Schedule

Part-time, Evening, Shift Hours Varies