Point of Care Testing Specialist

About the role

The Point of Care Testing Specialist provides immediate assistance and administrative support to patients, ensuring smooth entry into healthcare services. You will greet and assist patients with coverage questions and office protocols, verify and update demographics and insurance, register new patients, and accurately handle receivables and daily deposits.

Responsibilities

- Greet and assist patients with coverage questions and office protocols. - Verify and update demographics and insurance. - Register new patients. - Accurately handle receivables and daily deposits. - Provide exceptional customer service. - Demonstrate meticulous data and financial accuracy. - Exhibit strong insurance knowledge. - Demonstrate proficiency with scheduling systems. - Coordinate designated POC testing and licensure. - Develop training and competency programs. - Provide ongoing technical guidance and feedback covering the pre-analytical, analytical, and post-analytical areas of laboratory medicine and perform similar functions for medical testing equipment. - Travel to multiple testing sites within ambulatory settings. - Communicate effectively with and train staff including physicians, nurses, and medical assistants.

Requirements

- Associates degree in a Medical Lab Technology field and 1-3 years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist, or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities. - Bachelors degree in Medical Technology, chemistry, or other biological science and 1-3 years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist, or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities. - Medical Laboratory Technician AMT certification. - Medical Laboratory Technician ASCP certification. - Medical Technologist AAB certification. - Medical Technologist AMT certification. - Med Technologist - ASCP certification.

Qualifications

- Ability to learn/implement/maintain data management systems and connectivity/interfacing technologies. - Ability to effectively communicate with and train staff including physicians, nurses, and medical assistants.

Skills

- Exceptional customer service. - Meticulous data and financial accuracy. - Strong insurance knowledge. - Proficiency with scheduling systems. - Technical guidance and feedback covering the pre-analytical, analytical, and post-analytical areas of laboratory medicine and performing similar functions for medical testing equipment.

Benefits

- Medical - Prescription drug - Dental - Vision - Life insurance - Paid time off - Tuition reimbursement - Retirement plan benefits including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Pay

$35.62 - $58.77 /hour

Schedule

80 hours per week, 8:00a - 4:30p, Day Shift, Not Remote