Point of Care Testing Specialist

About the role

The Point of Care Testing Specialist provides immediate assistance and administrative support to patients, ensuring smooth entry into healthcare services. Key responsibilities include greeting and assisting patients with coverage questions and office protocols, verifying and updating demographics and insurance, registering new patients, and accurately handling receivables and daily deposits.

Responsibilities

• Greet and assist patients with coverage questions and office protocols
• Verify and update demographics and insurance
• Register new patients
• Accurately handle receivables and daily deposits
• Coordinate designated POC testing and licensure
• Develop training and competency programs
• Provide ongoing technical guidance and feedback covering the pre-analytical, analytical, and post-analytical areas of laboratory medicine and perform similar functions for medical testing equipment
• Travel to multiple testing sites within ambulatory settings
• Communicate and train staff including physicians, nurses, and medical assistants

Requirements

• Associate’s degree in a Medical Lab Technology field and 1-3 years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist, or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities, upon hire
• Bachelor’s degree in Medical Technology, Chemistry, or other biological science and 1-3 years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist, or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities, upon hire
• Medical Laboratory Technician AMT, upon hire
• Medical Laboratory Technician ASCP, upon hire
• Medical Technologist AAB, upon hire
• Medical Technologist AMT, upon hire
• Med Technologist - ASCP, upon hire

Qualifications

• Exceptional customer service skills
• Meticulous data and financial accuracy
• Strong insurance knowledge
• Proficiency with scheduling systems

Skills

• Excellent communication skills
• Ability to learn/implement/maintain data management systems and connectivity/interfacing technologies
• Ability to effectively communicate with and train staff including physicians, nurses, and medical assistants

Benefits

• Medical
• Prescription Drug
• Dental
• Vision
• Life Insurance
• Paid Time Off (PTO)
• Tuition Reimbursement
• Roth IRA
• Retirement Plan Benefit(s)

Pay

$35.62 - $58.77 /hour

Schedule

80 hours per pay period, 8:00a - 4:30p, Day Shift, No Remote Work