PMS Quality Technician / Engineer

Under the supervision of onsite engineers, conduct investigations of suspected non-conforming devices and materials from patient and/or clinical reports of failure.

Responsibilities

• Documents the results of investigations within the complaint handling tool.
• Provides feedback concerning reoccurring issues and escalates complaints when severity has exceeded the documented expected severity of the Risk Management file (RMM).
• General housekeeping and movement of devices back to the field via the inventory management system.
• Cleaning and disinfection of incoming suspected non-conforming material associated with complaints.

Requirements

• High School Diploma, Vocational Education, or Bachelor's Degree in a related field or equivalent.
• 2+ years of experience in Quality Engineering, Safety Engineering, Process Engineering, or equivalent OR no prior experience with a Bachelor's Degree.
• Experience in medical devices preferred.
• Must be able to successfully perform the minimum Physical, Cognitive, and Environmental job requirements with or without accommodation for this Office role.

Schedule

This is an office role requiring full-time, in-person presence at the company’s facilities at least 5 days per week.

Pay

The pay range for this position in Linwood, PA is $28 to $44 hourly. The actual base pay offered may vary within the posted range depending on job-related knowledge, skills, experience, business needs, geographical location, and internal equity. Additional compensation may include an annual incentive bonus, sales commission, or long-term incentives.

Benefits

• Comprehensive benefits program including generous PTO.
• 401k with up to 7% company match.
• HSA with company contribution.
• Stock purchase plan.
• Education reimbursement.

About the Company

We are a health technology company built around the belief that every human matters. Our mission is to improve access to quality healthcare for everyone, everywhere. Learn more about our business, history, purpose, and culture.

US work authorization is required; the company will not sponsor work-authorized visas now or in the future. Candidates must reside in or within commuting distance of Linwood, PA. Company relocation benefits are not provided for this position.