PMO Enterprise Applications Lead

Job Summary

This is a remote position and we are looking to hire in the following states: AZ, FL, GA, LA, NJ, PA, TN, TX, UT, ID, MI, MO and WI.

Key Responsibilities

• Own enterprise application project intake — capturing, qualifying, and routing SaaS / business-systems requests through a consistent process.
• Prioritize SaaS / business-systems work against capacity, value, and strategic objectives.
• Apply RICE scoring to enterprise application initiatives for objective, defensible prioritization.
• Ensure feature/enhancement requests follow intake rather than bypassing it through support or BAU channels.
• Track vendor implementations — status, milestones, risks, and dependencies — across enterprise application projects.
• Maintain license, renewal, and contract-related project visibility — surfacing upcoming renewals and contract milestones from a project and portfolio standpoint.
• Cook up with Procurement, Finance, vendors, and Tech Owners on implementation and renewal timing, keeping dependencies and decisions visible (vendor SLA ownership remains with Tech Owners / vendor management).
• Track change-control for application enhancements — ensuring enhancement requests move through governance with proper visibility and approvals.
• Maintain project plans, risks, dependencies, decisions, and escalations (RAID) across enterprise application initiatives.
• Coordinate business-process-improvement projects that depend on enterprise applications, keeping scope and delivery on track.
• Drive cross-functional stakeholder alignment across Sales, Finance, HR, Marketing, and technology teams.
• Coordinate with Business Owners and Tech Owners to keep scope, timing, value, and delivery expectations aligned.
• Facilitate decisions and resolve competing priorities, influencing outcomes without direct authority over technical execution.
• Accountable for ensuring that all discussions result in clear decisions, defined ownership, actionable next steps, agreed scope boundaries, documented trade-offs, and transparent follow-through.
• Demonstrates the ability to communicate with clarity, professionalism, and appropriate candor; facilitate alignment across diverse stakeholders; and accurately represent differing viewpoints while maintaining objectivity and organizational priorities.
• Provide reporting for enterprise application initiatives — status, progress, risk, and value — in a clear, leadership-ready form.
• Ensure enterprise application work is visible in the broader portfolio rather than running invisibly alongside it.
• Use AI to support reporting and intake where helpful — e.g., synthesizing initiative status and summarizing portfolio trends — with human oversight and clear guardrails.

Qualifications

• Bachelor’s degree in Information Technology, Business Information Systems, or a related field; equivalent practical experience considered.
• PMP / PgMP and/or change-management certification (e.g., PROSCI) preferred.
• Agile or ITIL certification a plus; platform familiarity (e.g., Salesforce, NetSuite) helpful but not required.
• 6+ years in PMO, project / portfolio management, or IT delivery, including experience leading application or SaaS project governance.
• Demonstrated experience governing enterprise application / SaaS projects — intake, prioritization, and delivery coordination across third-party and configured systems.
• Track record with objective prioritization (e.g., RICE or weighted scoring) and portfolio visibility for application initiatives.
• Experience coordinating vendor implementations, renewals, and contract-related project timing with Procurement, Finance, and vendors.
• Experience partnering with Business Owners and Tech Owners and translating business needs into governed projects (without owning technical execution).
• Familiarity with enterprise systems (CRM, ERP, CPQ, HR, payments) sufficient to coordinate credibly; M&A / vendor-transition project experience a plus.

Skills

• Project & portfolio governance: intake, prioritization, RAID management, and delivery tracking for application initiatives.
• Prioritization: RICE and weighted scoring for SaaS / business-systems work.
• Vendor & renewal coordination: tracking vendor implementations and surfacing license, renewal, and contract milestones.
• Change-control tracking: governing enhancement requests through approval and delivery.
• Tooling: Atlassian suite — Jira / Jira Service Management for intake and tracking, Confluence for governance documentation.
• Reporting & analytics: Power BI / Excel for initiative reporting and leadership dashboards.
• Technical / SaaS literacy: enough understanding of enterprise applications and integrations to coordinate with Tech Owners — not to administer or configure.
• AI fluency: practical use of AI for reporting and intake synthesis, applied with sound judgment and guardrails.

Soft Skills

• Strong facilitation and bridge-building between business and technical teams.
• Outstanding communicator, written and verbal, across technical and business audiences.
• Ability to influence and drive alignment without direct authority over technical execution.
• Strong analytical, prioritization, and organizational skills, with high attention to detail.
• Calm, organized coordination of risks, dependencies, decisions, and escalations.
• High adaptability and comfort operating in a fast-changing, increasingly commercial technology environment.

Benefits

• Competitive salary and annual bonus.
• Flexible time off and company recognized holidays.
• 401k Pension Plan with company match contributions.
• Short-Term and Long-Term Disability.
• Life Insurance- Basic, Voluntary, and AD&D.
• Healthcare- Medical, Dental, Vision, and MDLive.
• Flexible spending & Health Savings Accounts (HSA).
• Employee Assistance Program (EAP).