PMC Technician

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.

About the role

The primary function of the PMC Technician is to assess failure modes of semi-automated and automated test equipment, complete on-site preventive maintenance of equipment throughout ISI facilities, perform equipment calibration, and coordinate the calibration of equipment utilizing outside services.

Responsibilities

• Performs assessment and supports troubleshooting of ISI equipment not performing per equipment specifications.
• Manages Equipment Events (EEs) in SAP, ensuring satisfactory and immediate response to repair and/or escalate.
• Maintains PMC database and generates monthly PM and Calibration reports.
• Issues asset numbers for new or duplicate tooling & fixtures.
• Maintains calibration certificates and user manuals.
• Assists and/or performs Initial / Operational qualification and validation activities on Equipment Fixtures and Tooling.
• Responsible for ECO implementation in regards to fixtures and tooling (i.e. taking obsolete fixtures out of service).
• Performs on-site preventive maintenance & calibration activities.
• Develops and maintains spare parts inventory.
• Develops and maintains replicate fixture/tooling list.
• Maintains appropriate documentation and records of PMC activities.
• Performs any other projects or duties that may be assigned.

Requirements

• Proficient in SAP PMC Module (establishment of Work Orders, notification, Activation & Inactivation, and Results recording).
• Experience troubleshooting and resolving anomalies in Equipment, Fixtures, and Tooling.
• Understanding of Quality Control, Inspection, Metrology, PMC, and GMP.
• Comfortable with all phases of the product development process, including prototype assembly, test, debug, transfer, and sustaining.
• Excellent creative problem-solving skills.
• Good communication and documentation skills.
• Comfortable troubleshooting and resolving complex assemblies.
• Experience with measurement tools: dial calipers, micrometers, force gauges, Instron and other materials testing equipment.
• Working knowledge of electronics and mechanical concepts.
• Proficient in Microsoft Office.
• Able to work with outside vendors and schedule outside services and on-site calibrations (e.g., Simco).
• Minimum High school diploma or equivalent; minimum 2 years related experience or training.
• Role is full-time onsite.
• Able to work with cross-functional teams such as manufacturing operation, manufacturing engineer, quality engineer, equipment engineer, and specialized roles.
• Overtime will be required as needed per business need or per supervisor/manager discretion.
• Ability to lift 50 lbs.
• Available to travel as needed (5-10%).

Preferred Qualifications

• Bachelor's or Associate Degree.
• Familiar with Lean Six Sigma concepts.
• Maintains an excellent attendance record in compliance with established manufacturing and quality attendance guidelines.
• Ability to multi-task.

Pay

Base Salary Range Region 1: $30 - $40 per hour
Base Salary Range Region 2: $25 - $34 per hour

Schedule

• Day shift.
• Full-time onsite.

Due to the nature of our business and the role, proof of vaccination against certain diseases including COVID-19 may be required.