PM Restaurant Greeter - Part-time - $17.50 per hour

Miraval Arizona Resort and Spa is dedicated to creating a life in balance, healing the whole self, and engaging in the present moment. Our purpose is to bring imagination, authenticity, and meaning to wellness, ensuring both guests and employees find comfort and inspiration.

About the role

Restaurant Greeters are responsible for creating a welcoming and warm first and last impression for guests. These individuals influence the overall restaurant experience through interactions, table accommodations, and menu recommendations.

Responsibilities

• Assign and plan seating flow based on occupancy.
• Adhere to grooming standards and expectations in our business casual environment.
• Communicate dietary restrictions, allergens, and special requests through the appropriate channel.
• Answer phone calls with Miraval standards and assist guests with needs and/or questions.
• Take note of to-go orders and input them through a basic POS system.
• Attend to the cleanliness of the restaurant as needed.
• Keep the area stocked with menus and silverware.
• Be knowledgeable of menu options and daily specials.
• Provide a friendly, warm, and genuine environment.
• Maintain communication with serving staff and leaders.
• Assist with side work duties as needed.
• Demonstrate adaptability and a collaborative spirit by supporting various Food and Beverage operations, including restaurant service and banquet functions.
• Accept and fulfill additional responsibilities as assigned by leadership, acknowledging that duties may evolve.

Qualifications

• A true desire to serve others in a fast-paced environment.
• Refined verbal communication skills.
• Must be available to work flexible shifts including nights, weekends, and holidays.
• Previous customer service experience.
• Full-service restaurant experience preferred.
• Base knowledge of coffee, beer, wine, and liquor.
• Ability to use basic technology such as phone, iPad, POS, and radio.
• Ability to stand for long periods of time and be mobile for 90% or more of each shift.

Benefits

• Complimentary room nights*
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance (effective on the 30th day of employment)*
• 401K with company match*
• Generous Paid Time Off policy*
• Paid sick time
• Paid Family Bonding Time and Adoption Assistance*
• Tuition & Wellbeing Reimbursement*
• Free colleague meals during shift
• Employee Stock Purchase Plan*
• Access to resort facilities including spa services, programs, hiking trails, and gym

*Exact benefit package is contingent on employment status.